Retailers using bLoyal have added 12 million consumers to their programs, processing 3.5 million sales transactions a month representing over $1.2 billion dollars in sales a year.
Redmond, WA (PRWEB) November 29, 2016
bLoyal released Version 4 of its real-time omnichannel loyalty system today. This release is focused on scale to serve bLoyal’s growing client base. The bLoyal cloud solution now runs on Microsoft Azure and has a fully revamped loyalty engine with many new features and capabilities.
bLoyal currently serves clients across many industries including apparel, wine, pet stores, and health and wellness in 14 countries around the world. Retailers using bLoyal have added 12 million consumers to their programs, processing 3.5 million sales transactions a month representing over $1.2 billion dollars in sales a year. Clients with successful loyalty programs have an average participation rate of over 60 percent and an average ticket uplift of 40 percent.
“Our mission is to help our clients grow their loyal customer base and maximize customer lifetime value,” said Robert Carney, Founder and CTO of bLoyal,”Having our Version 4 hosted on Microsoft Azure takes our performance and capabilities to the next level.”
At the heart of the new design there are loyalty, order processing, and engagement engines. Clients are now able to benefit from bLoyal´s simple and dynamic sign-up options and instant rewards to facilitate the growth of their loyal customer bases. They can also design personalized engagement options with targeted loyalty incentives to nurture customer relationships online, in-store or on the go. Managers also get robust reporting capabilities and customizable loyalty dashboards with Microsoft Power BI to optimize their loyalty programs. More details were provided in the online launch session.
“Microsoft Azure provides the global scale necessary for bLoyal to support its diverse customer base,” said Nicole Herskowitz, senior director of product marketing, Microsoft Azure, Microsoft Corp. “We’re pleased that bLoyal and its customers can benefit from the performance and agility of Microsoft Azure.”
bLoyal uses multiple Microsoft Azure services to power its operations. Azure PaaS and Traffic Manager deliver geographic redundancy across regions and performance-based routing for faster response times and high availability; while Azure SQL Database enables highly available databases with near real-time backups for enhanced recovery options.