Watkins Construction and Roofing Launches New CRM for Roofing Clients

Share Article

Watkins Construction and Roofing, a Jackson Mississippi-based roofing company, announced that they are launching a new CRM for clients. The company stated that it is very proud to offer their Mississippi clients more access and insight into the progress of their roofing projects.

Watkins Construction and Roofing logo

Watkins Construction and Roofing

"As the most technically advanced roofing contractor anywhere, we have taken full advantage of cloud technology for our own cloud-based software system. Now, this intuitive, easy-to use CRM system is available in Mississippi for our clients."

Of the company's recent launching of the new CRM, Michael Dier, a construction professional and owner of Watkins, said, "As the most technically advanced roofing contractor anywhere, we have taken full advantage of cloud technology for our own cloud-based software system. Now, this intuitive, easy-to use CRM system is available in Mississippi for our clients."

The CRM system, SSA (Store Share Access), enables clients the ability to track and keep up with all aspects of their roofing job. In one single interface, customers of Watkins Construction and Roofing can view the following:

  • Shingle Warranty information
  • Insurance claims documents
  • Shingle type and color
  • Time frame of the roof installation
  • Pictures at various stages of the roofing project

Keeping such information properly stored and easily accessible benefits clients tremendously. For customers having roof repairs due to damage from weather or other incidents, the CRM platform simplifies the entire roof repair process.

Now, clients can quickly retrieve information for insurance purposes. If they sell their home a number of years later, they can provide buyers with the correct information regarding the roof repair and roofing materials used.

Michael Dier, who has worked in roofing and construction for over two decades, stated, "I realized that a client-access system such as SSA was sorely needed in the industry. Being able to access information at any time makes our clients feel better about their roofing projects. It also provides them with a more comprehensive, detailed record."

Clearly, the CRM system brings greater transparency to the industry. As a trusted expert in the industry, it was especially important for Michael Dier that his clients get as much help and information as possible. Dier and the team also spent a lot of time finding the most suitable CRM portal. "We have worked hard to find the very best CRM, and choose one with the best functions for our clients," he said.

Dier believes what has made Watkins Construction and Roofing stand out from others in the industry is that his company understands every roofing job is different. Dier and the team realize the challenges and difficulties a roofing project has on clients. This makes it easier to be a sympathetic consultant for those in the middle of a roofing project. The CRM product is yet another measure by Watkins Construction and Roofing to make the whole roofing project a much simpler process for clients.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Chuck Magee

Chuck Magee
Visit website