The Wise Marketer Expands Professional Education Program for Loyalty Marketing Industry

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Certified Loyalty Marketing Professional (CLMP) is the industry's first-ever certification program

The Wise Marketer

The focus of The Loyalty Academy™ is to enable today’s generation of loyalty marketers to grow and continue to succeed”

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The Wise Marketer announces an expansion of The Loyalty Academy™, the first ever professional education program for loyalty marketing professionals. The Loyalty Academy™ offers a full curriculum leading to accreditation in the loyalty field as a Certified Loyalty Marketing Professional™ (CLMP).

Mike Capizzi, a Customer Strategy Network Member and 43-year veteran of the Marketing Services industry, has been appointed the Director of Education for the Loyalty Academy. Mike carries deep knowledge of the Loyalty Marketing space and is a globally recognized educator, speaker and author in the loyalty arena.

Explaining the important role of The Loyalty Academy™ in charting the future course of the Loyalty Marketing industry, Mike shared, "The single biggest challenge facing the industry today is a lack of understanding facing the people and brands responsible for creating and operating best customer initiatives. The focus of The Loyalty Academy™ is to institutionalize the critical thinking and best practices of a 35-year-old marketing discipline to enable today’s generation of loyalty marketers to grow and continue to succeed."

Professionals completing the 15-module educational program created by The Loyalty Academy™ will earn the designation of Certified Loyalty Marketing Professional™ (CLMP). Certification can be achieved through completion of a combination of core courses with selected electives to meet career needs and allow enrollees to customize their educational experience. The full curriculum can be found by visiting

The Wise Marketer is a wholly owned subsidiary of the Customer Strategy Network (CSN), a membership organization founded in 2006 and composed of independent loyalty marketing and customer relationship management practitioners representing 14 international markets.

Mike Atkin, CSN Chairman, added, "Enrollment in The Loyalty Academy™, has been strong and we have several corporate brands enrolling their entire customer facing teams seeking to earn their Certified Loyalty Marketing Professional™ (CLMP) designation. By offering this first-ever industry education program, The Wise Marketer is elevating the industry as a mature marketing discipline. Our mission it to establish The Wise Marketer as the recognized global industry source of news, education, and thought leadership in the Customer Loyalty industry."

About Customer Strategy Network (CSN)
The Customer Strategy Network is a membership organization founded in 2006 and composed of independent Loyalty Marketing & Customer Relationship Management practitioners. CSN Partners represent multiple geographic markets worldwide including the United States, Canada, United Kingdom, Europe, Middle East, South Africa, Latin America, Caribbean, Australia, New Zealand, Philippines, India and Russia. For more information visit

About The Wise Marketer
The Wise Marketer is the most widely read news source for Customer and Loyalty marketing in the world, with a 15-year history serving the global loyalty marketing industry. The Wise Marketer publishes The Loyalty Guide™ and is the standards body behind The Loyalty Academy™, the first industry professional certification program, offering the designation of Certified Loyalty Marketing Professional™ (CLMP) to those completing the curriculum. The group also holds an annual Loyalty Academy Conference, scheduled next for March 2, 2017 at the Marriott Harbour Beach Resort in Fort Lauderdale, Florida USA. For details visit and

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