New Innovations In Hospitality HSIA Elevate Guest Experiences Through Relentless Network Monitoring & Management

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Sunray’s new HSIA technology provides hotels with a clearer view of network performance, allowing managers to make IT decisions with greater confidence.

Sunray, the network provider widely regarded as the hospitality industry’s HSIA visionaries, will unveil the next phase in hotel network management innovation in December, 2016. In addition to Sunray’s Umbra service suite, this next phase includes real-time wireless connection quality monitoring and an intelligent auditing system.

Hotel IT teams will now be able to receive real-time readings from thousands of devices across every level of their network. This provides accurate, easily digestible reporting, alerting and trending of events that can significantly disrupt network performance.

The auditing system runs hundreds of predefined system checks across every single piece of network equipment and provides automatic remediation and/or step-by-step solutions when checks fail. This proactive approach ensures that your network is always operating at peak performance and eliminates often painful troubleshooting that wastes valuable time and resources.

This is critical in today’s environment – particularly for hotels focused on elevating guest experiences beyond the expected luxuries of spa service and fine cuisine.

Sunray’s data collection and analysis leads hotels toward more intelligent purchasing and operational decisions. IT personnel will be able to clearly see and monitor the health of their entire network, as well as every guest device that’s connected to it, and make the proper improvements quickly and efficiently. This improves guest experiences with stronger and more consistent connections across all devices.

Perhaps, like so much in business, Sunray’s new technology may best be represented with a sports analogy: Umbra turns a hotel IT department into an omniscient coach, one who knows the exact level of fatigue in each player, their exact performance capability and equipment strength, their opponent’s playbook, and the condition of every square inch of the playing field.

Imagine what calls you would make.

About Sunray

Sunray is the hospitality industry’s go-to service provider for the most advanced and user-friendly HSIA business intelligence system. Based out of San Diego, CA, Sunray provides its Heroic Service and Support© to hotels nationwide with accurate analytics and revolutionary software. With its client-first approach, Sunray’s mission is to help hotels provide a more complete and unforgettable guest experience, from checkout to check-in again. Find out more about their services by visiting

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Chris Headings
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