Smart and Kirusa Partner to Launch the Innovative Instavoice® Service in Uganda

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Access to world’s best Missed Calls, Voicemail, and Voice SMS service. Get Missed call information in the InstaVoice smartphone app even when your phone was switched off


In keeping with the lineage of innovation and sustainable business growth, we decided to offer our subscribers a superior and differentiated messaging experience while using our network.

Smart Uganda, an emerging telecom service provider, and Kirusa, a global leader in providing telecom and social media solutions, announced the launch of InstaVoice® Missed Call, Voicemail, and Voice SMS service in Uganda. With this collaboration, Smart subscribers can now send and receive voice messages easily, to and from other subscribers in Uganda, and also across the globe.

With the deployment of InstaVoice service in Uganda, a Smart subscriber can manage his/her missed calls, voicemails and voice messages using the InstaVoice app. The app, with its intuitive and unique chat-like interface, allows the user to respond to missed calls and voicemails, through text as well as rich media. With features like unlimited voicemails, content delivery over email, option to link multiple numbers, and message withdrawal, InstaVoice is transforming the missed call and voicemail experience, the way we know it. Smart Uganda users, who do not have the app, are alerted over SMS with a link to voice content.

Speaking on the occasion, Brenden Kachenje, Chief Operating Officer, Smart Uganda said, “In keeping with the lineage of innovation and sustainable business growth, we decided to offer our subscribers a superior and differentiated messaging experience while using our network. Our partnership with Kirusa is a perfect strategic fit, which resonates with our brand DNA, hinged on customer centricity and market-led innovation.

Inderpal Singh Mumick, Founder, and CEO of Kirusa said, “We are proud to partner with the Smart Group for offering InstaVoice messaging services to the people of Uganda. I am sure they will find immense value in connecting through InstaVoice.”

About Smart Telecom
SMART Group is headquartered in Uganda with operations in Burundi and Tanzania offering a wide range of telecommunication services including Voice, Internet/Data and Value Added Services for both personal and business. Smart’s unprecedented success in such a competitive market is attributed to providing a wide range of innovative, tailored products and services with unmatched value-for-money for our customers. But it’s not just about our products and services that customers see a difference; it’s also in the way we touch people’s lifestyles within the community we serve. Smart is the telecommunication arm of Industrial Promotion Services (IPS) Kenya, which in turn is part of the Aga Khan Fund for Economic Development (AKFED). AKFED has been funding social enterprises across East Africa for decades – making long-term investments with the aim of building economically sound businesses that create employment and improve lives.

About Kirusa
Kirusa is a global leader in providing telecom & social media solutions that enable customers to have a voice and connect seamlessly. Kirusa’s solutions include InstaVoice®, InstaVoice Celeb™, InstaVoice Sports™, InstaVoice Ring™, myGenie™ & a host of mobile marketing solutions, which are offered in partnership with over 40 mobile carriers in Africa, India, LatAm, and the Middle East, as well as via the app stores for iOS, Android & Windows. Kirusa solutions are built on its patented technology and its highly reliable, scalable multimodal & cloud platforms, which manage over 2.5 billion calls/messages a month. Kirusa solutions are being used by over 100 Million mobile users in four continents every month. Kirusa has been recognized as one of Top 20 most promising technology companies by Silicon India and one of Top 25 emerging technology companies by Smart Techie magazine. The InstaVoice app won first prize at NJTC Mobile Apps Forum. Informa selected InstaVoice as a finalist for the Best App in Africa. Headquartered in New Jersey and led by an experienced team of wireless telecom executives and technologists, Kirusa has offices in four continents. InstaVoice is a US registered trademark of Kirusa, Inc. For more information, visit:

For further inquiries, please contact

For Smart Uganda
Brenden Kachenje
Chief Operating Officer
Tel: +256-740-100-100
E-mail: care(at)smart(dot)ug

For Kirusa
Alchemy Corporate Communications
Anju Makin
USA Tel: +1-973-536-2652

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Anju Makin
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