Supporting Seniors Living Alone – Concordia Announces SentinelCALL for iPhone; New pricing and Trial Plan; and a Low-Cost / Complementary Program for Families in Need

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Concordia Systems' introduces iPhone client (app) for SentinelCALL - a service to keep seniors and their families connected, improve health outcomes, reduce hospitalizations and readmissions.

SentinelCALL - Providing access to call playback and transcripts

"We learned the hard way. There is a big difference between “I’m fine” and “I’m FINE”. SentinelCALL's non-invasive calls and smartphone app playback offers a balance and peace of mind."

Concordia Systems Inc. is pleased to announce three milestone events - the release of SentinelCARE/SentinelCALL app for iPhone, a new $9.95 2-week Trial program, and a special program offering for families that are economically challenged or disadvantaged yet need to keep connected to loved elders living alone.

“We are very excited about the launch of the iOS client – opening SentinelCALL to the millions of iPhone users. More, we are thrilled to bring SentinelCALL to families on a sliding-scale basis for those with financial constraints and to lead an effort to underwrite complementary accounts for those in need,” said Paul Merenbloom, founder of Concordia Systems.

“SentinelCALL was created because my grandmother, like so many seniors, was fiercely protective of her continued independence and made clear she wanted to hear from the family but didn’t like the daily calls of ‘Ma, did you take your meds, eat, follow the Dr’s instructions.’ She saw those calls as the family not trusting her; and a challenge to her independence. SentinelCALL is a compromise. It works for the elder and their family providing a respectful, supportive and non-threatening interactions,” said Merenbloom

“My wife’s mother, a widow in her 80s, lived alone. Telling us she was ‘fine’ was Pat’s way of saying, 'I want to keep my independence.' Many of the times Pat said she was “fine” she really wasn’t. We learned the hard way. There is a big difference between 'I’m fine' and 'I’m FINE.' No one wants their independence challenged. The ability to listen and know by the sound of a loved one’s voice if something is wrong offers a unique kind of peace of mind,” said co-founder Bill Peters.

Part of the daily routine SentinelCALL can quietly ask if meds were taken, offer reminders, ask about and report blood pressure, sugar and other self-collected data and share that information with family members and caregivers in a caring, non-threatening, non-invasive fashion. SentinelCALL calls on the days and at times you select. You select what questions are asked and each member of your circle selects when they will be notified, how (e-mail, text, SentinelCALL app), and the kinds of alerting / notification to receive. SentinelCALL’s no-cost app that allows up to ten family members and care givers to hear the calls, read the transcripts, contact one another, and be able to take action in a circle of support.

SentinelCALL works with any phone on just about any service (landline, cell, even voice over IP (VOIP)) – allowing family members and care givers unprecedented flexibility. Supporting up to five calls per day the service tailors to your loved ones needs. For some one call a day is perfect. For others, especially where diabetes or high blood pressure are considerations, calls can be set up to ask about, and then report, morning and evening test results – allowing family members to know, and be able to proactively act in supporting a loved one. Companion calls can be added to the call schedule to collect grocery lists, ask when transportation will be needed, or just ask about their day. Calls generally last 1-2 minutes, are billed at a small fee, and you pay only for what you use.

SentinelCALL for the Winter – Concordia is Giving Away 100 accounts and offering special pricing for those in need. Winter months are among the most difficult for older folks living alone. Concordia is committed to the community and has created a special program to provide complementary and reduced rate SentinelCALL accounts for seniors and families in need.

To apply, go to http://www.SentinelAware.com/OurCommunity and share your story with us. Families with limited income can get up to 50% off the monthly rate of $24.95 – the SentinelCALL app and support for up to ten users at no additional charge. Staying in touch is too important, and with SentinelCALL elder’s independence is supported, respect reinforced, and families able to be engaged and informed. If you or your organization wish to sponsor families for the OurCommunity program please visit us on the web at http://www.SentinelAware.com/SponsoringFamilies. Just a small contribution can help keep elders connected, supported and family’s respectfully informed.

Now available, Concordia’s SentinalCALL Trial Edition affords a low-cost try-before-you-buy opportunity. For just $9.95 you can set up SentinelCALL for your loved one and try it for 14 days with no further obligation. For more information go to http://www.SentinelCALL.com and select the TRIAL edition at check out.

One or two calls a day offer seniors and their families peace of mind and access to invaluable information. Being able to keep in touch with information like compliance with medication, sugar levels, and other needs affords a unique opportunity to engage proactively yet respectfully.”    

“Improving health outcomes for those living independently, individuals with chronic conditions that require daily management and/or medication, and those returning home from hospitalizations or rehab services is our goal,” added Merenbloom. The Centers for Medicare Services reports that for 2014, in Maryland alone, patients treated for COPD had a 25.1% readmission rate, heart failure 26%, depression 23.9%, chronic kidney disease 25.5% and diabetes 22.8%. No one wants to be ill, go to, or have to return to the hospital. SentinelCALL can be an integral tool supporting increased compliance with prescribed medication and activity, key tools to help reduce each incident and readmission rates.

For less than the cost of a daily cup of coffee SentinelCALL™ offers Aging-in-Place and Alzheimer’s/Dementia communities a cost-effective service that brings peace of mind and can help with early identification and intervention. Advanced voice analytics and response tracking are features that will be introduced in early 2017.

iPhone users can search 'SentinelCare' in the app store for a free download.

Android users can find SentinelCare in the Google Play Store.

Based in Baltimore, Maryland and Colorado Springs, CO, Concordia is a software-as-a-service and data analytics provider supporting behavioral health and welfare insight. The company’s offerings support Aging-in-Place, Alzheimer’s, Dementia, chronic care and acute-discharge populations, providers, payers (insurance companies) and research communities.

For additional information contact SentinelConnect(at)ConcordiaUS.com or call 410/484-3883.

http://www.SentinelAware.com

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Holly Pearl
Concordia Systems
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