TEC Selection Services Helps Midsize US Manufacturer Find the Best-fit ERP Solution—At the Right Price

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Drawing on the expertise of TEC’s project managers, analysts, and decision-support technology, Okuma America was able to find the right ERP system for its needs, at a significant cost saving with the help from TEC's Selection Services team.

Okuma America

TEC Selection Services Helps Midsize US Manufacturer Find the Best-fit ERP Solution

TEC ensured that Okuma America chose the best-fit solution for its needs—at the right price and helped find areas in which we could negotiate that we didn’t even know existed." —Deb Garret, Okuma America Systems Analyst

Okuma America, a worldwide leader in computer numeric control (CNC) machine tools, was experiencing a constellation of problems due to an aging enterprise resource planning (ERP) system.

Generating reports was difficult or impossible, as was properly integrating a large number of side systems. Okuma America’s IT department was spending most of its time simply keeping the system running, which made it impossible to develop new, growth-oriented IT initiatives. As well, users were struggling with the highly patched and customized system to get the information they needed to effectively run the company.

When Okuma America made the decision to redefine its needs, investigate the market, and ultimately purchase a new ERP solution, it turned to Technology Evaluation Centers (TEC) Selection Services to assist in the project.

Impressed with TEC’s impartiality, as well as its knowledge of the enterprise software market and its objective approach to complex decision making, Okuma engaged TEC to assist with a detailed requirements-gathering exercise, and with developing a complete demonstration script. As it became more familiar with TEC’s deep understanding of enterprise software selection and its professional approach, Okuma expanded TEC’s mandate to include vendor demonstration moderation, contract review, and price negotiation.

As Okuma America systems analyst Deb Garret explains, “I’ve had enough experience with selecting and implementing software to know that it’s an extremely tricky process, with lots of ways to go wrong. It seemed like a good idea to bring in some experienced, impartial experts—and that turned out to be a very, very smart decision.”

At the end of the day, TEC ensured that Okuma America chose the best-fit solution for its needs—at the right price. Says Garret, “TEC’s project manager helped find areas in which we could negotiate that we didn’t even know existed. He went through the contract with a fine-tooth comb, and had a depth of knowledge that only an expert in the field can possess.”

Fully exploiting TEC’s proven software selection methodology and expertise, Okuma America chose Microsoft Dynamics AX, and is looking forward to all the business and IT benefits that the new system will provide.

Read the full case study for a more detailed look at the ERP selection project with TEC.

For more information on TEC’s software evaluation and selection services, contact +1 514-954-3665, ext. 404, or email Selection Services.

About Technology Evaluation Centers (TEC)
Technology Evaluation Centers (TEC) is the world’s leading provider of software selection resources, services, and research materials, helping organizations evaluate and select the best enterprise software for their needs. With its advanced decision-making process and software selection experts, TEC reduces the time, cost, and risk associated with enterprise software selection.

Over 3.5 million subscribers leverage TEC’s extensive research and detailed information on more than 1,000 leading software solutions across all major application areas. TEC is recognized as an industry-leading software selection advisory firm offering resources and services both online and onsite. For more information, please visit http://www.technologyevaluation.com.

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Febrina Arifin
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