“The Odoro solution was easy to implement and patients were able to use the system right away," said Ms. Schmick.
New York, NY (PRWEB) December 20, 2016
Odoro, the world leader in patient self-scheduling solutions, announced recently the signing of a new client, Orthopedic + Fracture Specialists (O+F), located in Portland, OR.
O+F saw the need to offer their patients the ability to self-book appointments. Now, with just a click on the tab at the top of their practice’s web site, O+F patients can self-book their doctor appointments utilizing customized questions to determine the personal scheduling needs of each patient, and data from the GE Centricity Practice Solution™ to self-schedule appointments any time from any device, online or offline, using interactive voice response.
“We were well aware that today’s busy patients want to self-book their appointments. Odoro’s technology, integrated with our Centricity™ EMR, provides our patients with this ability. They simply answer a series of easy questions and the Schedlogic™ solution books them an appointment that best meets their schedule,” explained Cindy Schmick, Front Office Manager at O+F.
“The Odoro solution was easy to implement and patients were able to use the system right away. We were pleasantly surprised to see and 88 year old patient using the IVR function to self-schedule an appointment. Our practice has been very pleased with our self-scheduling appointment results and so have our patients,” Ms. Schmick added.
Odoro’s technology provides patients with 24/7 access and significantly reduces the office staff’s workload. Every practitioner can have his or her own set of customized rules for accepting appointments. The self-scheduling solution is in use today by over 1,000 medical practices, covering 2.6 million patients, with in excess of 10 million appointments set annually. After implementation, 70 percent of a medical practice’s patients self-schedule their appointment, reducing no-shows by 85 percent.
About Orthopedic + Fracture Specialists
Orthopedic + Fracture Specialists (O+F) is a full-service orthopedic practice on the west side of Portland that offers immediate diagnostics and treatment within one facility. O+F provides physician consultations, surgical/non-surgical procedures, EMGs, MRIs, X-Rays, rehabilitation services like hand therapy and physical therapy, as well durable medical equipment for most bone and joint related issues. The Specialists at O+F are heavily involved within the local community as they provide their services to a number of area high schools as well as club/league teams. O+F strongly believes in a team approach when it comes to treating patients – there is no “one size-fits all”. The physicians and therapists collaborate in order to provide each patient with specialized care specifically catered to the individual’s needs. http://www.oandfs.com
Odoro’s technology solutions were created to bring a new reality to doctors and their patients. A reality where patients can self-book their appointments using technology that is fully automated, adaptable, and personalized to meet each individual practitioner’s needs, giving them more time to practice medicine. In our new reality, patients can self-schedule their appointments any time from any device, online or offline, providing a satisfying patient experience. Our technology has become a reality through the growing adoption of our personalized schedule management solutions, tailored specifically to each medical practice. We are proud to be working with physicians and medical practices worldwide to change the way medical practices and patients communicate. http://www.odoro.com