Everything you ever could possibly need or want to know about ecommerce returns is included in this massive guide that leaves no unanswered questions,” Lazar infers. “It’s a must-have guidebook for all online retailers.
Scottsdale, Arizona (PRWEB) December 21, 2016
ReadyReturns (http://www.ReadyReturns.com) has just released the “The Ultimate Guide to Ecommerce Returns” on their website as a helpful and complimentary white paper to aid online retailers during one of the busiest times of the year: The post-holiday returns rush.
The most recent statistics on ecommerce returns reveal that as much as 33% of purchases will be sent back to retailers. In about 65% of all cases, the prominent reasons include: Damaged product, product different than advertised, product dead on arrival; or apparel item did not fit.
With ecommerce set to haul in an estimated $327 billion for 2016, and with about $60 billion of that coming from the holiday rush, retailers are preparing to process more than $20 billion in ecommerce returns in early 2017.
In the largest white paper ever authored by ReadyReturns, the Ultimate Guide to Ecommerce Returns takes a top-to-bottom look at reverse logistics in ecommerce. Using statistics and reporting that have been compiled over the past decade, and relying on the analytics and data from over a dozen related studies and white papers, it’s the most comprehensive guide currently available.
“Online retailers have historically struggled with ecommerce returns, especially during the climax of the post-holiday surge,” explained Michael Lazar, lead author of the white paper and Executive Director of Marketing at ReadyCloud, the maker of ReadyReturns and ReadyShipper. “We’ve exhaustively put together this in-depth report to give retailers a complete look at ecommerce returns.”
The Ultimate Guide to Ecommerce Returns delivers every known statistic, fact and prediction about online returns, complete with three illustrated infographics. It’s loaded with citations from case studies; advice on how to craft a winning ecommerce return policy; facts about why customers return products and what a retailer can do about it. The guide also teaches retailers how they can profit from offering hassle-free returns, and proves the direct correlation between a no-questions-asked returns policy and improved retention and customer loyalty.
“Everything you ever could possibly need or want to know about ecommerce returns is included in this massive guide that leaves no unanswered questions,” Lazar infers. “It’s a must-have guidebook for all online retailers.”
Read the guide at: https://www.readycloud.com/info/the-ultimate-guide-to-ecommerce-returns.
ReadyReturns makes returns easy by automating them. New users can get started with a complimentary 30-day trial by visiting: https://www.readycloud.com/readyreturns-ecommerce-returns-software.
ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. Retailers set the rules of the returns, including things like return shipping and restocking fees.
Start a complimentary 30-day trial of ReadyReturns by visiting: https://www.readycloud.com/readyreturns-ecommerce-returns-software.
ReadyCloud ecommerce CRM software gives e-retailers the edge they need to enhance the customer relationship by using a variety of instant demographics and reporting tools. ReadyCloud delivers the customer’s lifecycle from start to finish, with robust seasonal analytics that follow them from the purchase to shipping, returns and behavioral trends.
ReadyCloud integrates with the most popular online marketplaces and shopping carts, allowing the capture and creation of detailed customer profiles that feature order, sales, shipping and returns history, complete with an Apple-inspired calendar, and a growing list of apps, integrations and plugins.
Start a complimentary 14-day trial of ReadyCloud by visiting: http://www.ReadyCloud.com.