This is the 5th consecutive year handling a project of this nature with great success.
New Hyde Park, NY (PRWEB) January 26, 2017
New York based Associated Global Systems (AGS), a full service transportation and logistics provider, has just completed a massive Home Delivery distribution of flat panel TVs during the 2016 holiday season. Many were 4K Ultra HD TVs. This is the 5th consecutive year handling a project of this nature with great success.
To support their peak sales period of TVs from Black Friday through Christmas, AGS was selected to coordinate pick-ups seven days per week and distribute TVs from 42” up to 85” to consumers in time for the holidays.
These e-commerce deliveries required residential and business appointments with customers having the choice of three White Glove delivery options; Threshold service just beyond the front door, Room of Choice service including up or down stairs, or Assembly and Plug In service when requested.
Consumers were able to call the AGS National Control Center at 800-645-8300 anytime of the day or night, seven days a week for status on a shipment or to schedule a delivery appointment. The program was highly successful for achieving an on-time delivery rate of 99.5%, accounting for less than one quarter of one percent refusal rate for damage, and providing same day resolution to service escalations; exceeding every performance benchmark.
AGS’ Home Delivery Service is exclusively focused on the transportation and delivery of large big-ticket consumer items for a customer’s home. Furniture, high definition televisions, appliances and home fitness equipment are among the many products they deliver.
AGS is a leading provider of transportation services, logistics services, and supply chain management solutions worldwide. It has locations in over 125 U.S. cities and 196 countries worldwide.
For more information on AGS' full menu of services, visit us online at http://www.agsystems.com.