SAGE Telemedicine Embraces OnPage

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OnPage Brings Secure Messaging to Telemedicine

Judit Sharon - CEO of OnPage Corporation

Telemedicine helps eliminate barriers to healthcare and can improve access to medical services in remote areas. OnPage understands the urgency of connecting healthcare providers with patients in need.

OnPage is pleased to announce its release of a case study highlighting its success with SAGE Neurohospital of Pasadena, California. The case study highlights how OnPage’s secure critical alerting and management system were able to ensure SAGE could provide its critical teleneurology services to rural and underserved hospitals without delay. With OnPage’s secure smartphone application, SAGE has been able to expand its telemedicine services to communities throughout California, Arizona and Nevada.

The need for neurology services has never been greater than it is today as the U.S. population ages and the number of neurologists needed to treat patients cannot keep up. It is predicted that by 2025 there will be a 19% shortfall in the number of neurologists in the U.S. Telemedicine as practiced by SAGE has the unique ability to minimize the gap between need and availability. By working in conjunction with SAGE, OnPage ensures there is no delay between the time a clinic requests help from a neurologist and a SAGE neurologist contacts the clinic. This commitment is maintained, regardless of the physical distance between the clinic and the neurologist.

How OnPage-SAGE partnership helps clinics

While SAGE initially tried pagers, the company found that pagers were unable to meet the company's needs. Pagers’ messages were often unable to get through to the physicians and so clinics had to then try to call a physician at SAGE who could help them. In the instance where a rural clinic was working with a stroke patient, any delay could cost the patient their life. Clearly, this is an unacceptable cost. In these sorts of critical cases, the clinics needed to get in touch with a neurologist without delay.

OnPage was able to step in and provide a secure, intelligent and critical alerting solution. OnPage’s solution provided escalation policies that utilized schedules to ensure that a message could be sent to the right team at the right time.

What the OnPage service provides SAGE

By using OnPage's critical alerting application, SAGE was able to ensure their clinic and hospital clients would have a system that:

  • Ensures zero missed alerts
  • Provides escalation
  • Is HIPAA compliant
  • Is easy to use
  • Is budget friendly

These characteristics have proven critical to SAGE as the company needs to make sure that no alert gets missed and that their remotely located physicians can easily get up to speed on how to use the technology.

OnPage’s CEO on SAGE and telemedicine

According to OnPage’s CEO Judit Sharon, “Telemedicine helps eliminate barriers to healthcare and can improve access to medical services in remote areas. OnPage understands the urgency of connecting healthcare providers with patients in need. As such, the OnPage product has numerous redundancies to ensure the timely delivery of messages to the right provider. OnPage is proud to be the solution of choice for critical messaging and alert management in the telemedicine space."

About OnPage

OnPage is a mobile, secure, cloud-based management system that provides critical alerting technology to thousands of users in clinics, hospitals and healthcare IT. OnPage ensures critical alerts get to the right person at the right time. Every time.

Using OnPage’s persistent alerting, escalation policy and on-call scheduler, professionals in healthcare are assured that critical alerts will always arrive. OnPage’s ‘Rock Solid Reliability’ system is a must for those who need to elevate the priority of a critical incident and make sure that the incident is resolved quickly.

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Orlee Berlove
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