Author Barb Page’s New Book “Performance-based Nursing” Is Perhaps the First and Only Strategic Client Service Model That Focuses on Improving the Client Experience

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Recent release “Performance-based Nursing” from Page Publishing author Barb Page RN, MSN, MBC, presents a new client service model that when overlaid with foundational nursing care can help deliver an excellent client experience while simultaneously delivering quality care.

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Barb Page RN, MSN, MBC, a registered nurse with 30 years experience in strategic marketing, communications and business in financial services and health care, has completed her new book “Performance-based Nursing”: a thoughtfully presented revolutionary client service model for the nursing and health care industry.

For decades, businesses have developed new ways to create better experiences called "Client Service Models." Companies with excellent client service models include the Ritz-Carlton, Apple Genius Bar, Nordstrom and Starbucks. Hospitals, clinics, physician offices and other health care delivery organizations have not had to be concerned about delivering a great client experience; instead the focus has been on delivering quality care.

Performance-based Nursing (PbN) is a new client service model that when overlaid with foundational nursing care can help deliver an excellent client experience while simultaneously delivering quality care. This is a book whose time has come and now is the time for nursing to take a leadership role in transforming the new health care ecosystem. Not only is this book foundational to the new nursing practice, it may well be revolutionary and has the potential to elevate the nursing practice taking a leadership role in the organization to improve healthcare and increase satisfaction for institutions and companies. “This book is important to all nurses no matter where they practice or what area they work in. The PbN model can help them take a leadership role on how health care is delivered today, creating great client experiences.” Barb Page

Published by New York City-based Page Publishing, Barb Page’s strategic client service model for the nursing industry may create a lasting impact on how nurses deliver the health care experience in today’s challenging health care world.

Readers who wish to experience this thought-provoking work can purchase“Performance-based Nursing” at bookstores everywhere, or online at the Apple iTunes store, Amazon, Google Play or Barnes and Noble.

For additional information or media inquiries, contact Page Publishing at 866-315-2708.

About Page Publishing:

Page Publishing is a traditional New York-based full service publishing house that handles all of the intricacies involved in publishing its authors’ books, including distribution in the world’s largest retail outlets and royalty generation. Page Publishing knows that authors need to be free to create- not bogged down with complicated business issues like eBook conversion, establishing wholesale accounts, insurance, shipping, taxes and the like. Its roster of authors can leave behind these tedious, complex and time consuming issues, and focus on their passion: writing and creating. Learn more at http://www.pagepublishing.com.

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