4TelecomHelp Enhances Solution Offering with Integrated Platform by Juvo Technologies

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4TelecomHelp's new all-in-one 4T-Titan platform for TEM and WEM will cover inventory, contracts, operations, and expenses

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“Juvo’s ‘Four Cornerstone’ approach to telecom management focusing on inventory, contracts, operations and expenses aligns perfectly with ours,” Jill Plouffe, 4TelecomHelp President.

4TelecomHelp announces their new 4T-Titan platform. The fully integrated SaaS platform developed by Juvo Technologies will streamline the technical foundation for its telecommunications consulting services.

“Juvo’s ‘Four Cornerstone’ approach to telecom management focusing on inventory, contracts, operations and expenses aligns perfectly with ours,” Jill Plouffe, 4TelecomHelp President, says. “With all the consolidation and exits in the TEM industry, we saw the opportunity to make an investment that would allow us to take advantage of the untapped market opportunity to be a premier US-based managed services provider for the mid-to large size enterprise. So many of the platforms were developed more than a decade ago or were pieced together ad hoc over time. Having worked behind the scenes with many of the different platforms, we had unique insights that let us develop our own requirements with a list of best practices for end-to-end telecom management. In addition, companies are starting to expand their telecom to include ‘things’ from IoT, such as sensors and connected machines. We wanted to be forward thinking about where this could all go and how a company will want to manage anything telecom-related in one central location. We looked at all of the available options and were thrilled when we met JuvoTech through TEMIA.”

4TelcomHelp has been helping customers manage their telecom environment since 1999 and have witnessed a lot of changes in IT and telecom including the consumerization of IT that led to the boom of BYOD and CYOD (Choose Your Down Device) in the enterprise. While the reliance on traditional dial up and landlines has diminished, the telecom environment has grown more complex as companies become digitally connected and the reliance on that infrastructure becomes more critical and costly. Today, companies of all sizes look to outside vendors to manage the complexity and the costs so that they can focus on their core competencies. Industry estimates from leading researchers indicate continued double digit growth over the next two to three years.

“We are delighted to be partnering with 4TelecomHelp,” says John Schroder, Juvo Technologies CEO. “Jill and her team bring many years of deep knowledge and hands-on experience working with complex telecom environments that we can use to further develop our integrated platform in the cloud.”

The companies met through the industry association, TEMIA. Joe Basili, Managing Director for TEMIA said, “This partnership shows the value of TEMIA meetings and collaboration among our member firms. As I understand it, the alliance goes beyond software licensing. 4TelecomHelp and Juvo are leveraging the strengths of their partner to create better capabilities.”

About 4TelecomHelp
4TelecomHelp, Inc. is a telecommunications consulting and outsourcing firm created to assist businesses of all sizes with every aspect of their telecom services. 4TelecomHelp specializes in the management of all voice and data communications services including in telecom auditing, telecom installation management, wireless cost management and telecom expense management (TEM). Follow on Twitter: @4Telecomhelp

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Kathleen Glass
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Jill Plouffe
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