We believe it’s crucial that our customers know exactly what we’re doing for them.
Lehi, Utah (PRWEB) April 12, 2017
Jjumpp today made note of the advanced analytics and decision-making data that they provide to customers.
Something online presence management companies often hear from business owners is that they don't see a ROI on their investment; that they don't have any quantifiable way to determine whether or not the marketing agency is actually bringing any value to their business. This is often because these marketing agencies provide very limited information to their customers. They don't seem to think that these business owners are able to understand the more "sophisticated data" that would help them understand the agency's value to them. In order to rectify this issue, Jjumpp works to provide small business owners with more comprehensive analytics, and works with these business owners to find the right way to interpret them.
Customers won’t need a phone book-sized manual to interpret their data, either--Jjumpp works to make all of their analytics reports legible and easy to understand. If any confusion arises, their customer service team can easily be reached by phone or email at any time. Jjumpp knows that business owners generally aren't familiar with the ins and outs of online presence management, but it believes that helping these business owners understand exactly what is going on will ultimately lead to more successful and rewarding relationships.
“Marketing agencies are all about results, but business owners are all about their bottom line. The problem is that the agency and the business owner don’t define ‘results’ the same way," said Jjumpp COO Amber Johnson. "The problem I found speaking with business owners was that they don’t see a ROI from marketing agencies. We choose to bridge this gap because we believe it’s crucial that our customers know exactly what we’re doing for them, as well as anyone else they’ve hired to help.”
Jjumpp will always be available to help business owners as they make decisions, but they believe that the final direction should always be decided upon by the business owner, not themselves. Too many companies fail to recognize that the customer--the business owner--should be the one making the decisions that propel his or her business forward.
Jjumpp believes that the best way to help businesses is to give them the tools they need to help themselves. Not only does this lead to small business owners gaining more knowledge and expertise on how to manage their online presence, it creates stronger and more trusting relationships between Jjumpp and their customers. It is for this reason that Jjumpp is currently trusted by over 20,000 local business owners, and counting.
Jjumpp is the premier online presence management company in the industry. They work with businesses to make sure all of their information is uniform across websites and give them the ability to see and respond to any and all customer reviews.