BOISE, IDAHO (PRWEB) April 16, 2017
Royal Jay, a healthcare technology company, has hired Natoshia Erickson as its Senior Manager of Solution Delivery. In this role, Erickson will oversee project and agile service management; with a focus on quality assurance and client services support. Most recently Erickson worked as a Business Systems Analyst Manager and Program Manager for the Washington Health Benefit Exchange and has an extensive healthcare and software development process background that spans several roles.
Erickson presents an ideal fit for Royal Jay. A 20-year Idaho native, Army veteran, project manager, process engineer, and graduate from the University of Washington-in Healthcare Leadership & Senior Level Administration. She adds experience and expertise in software development, public and private healthcare administration, strategic/tactical/operational planning, and payer industry knowledge. At Royal Jay, Erickson will support the delivery of projects through the complete life-cycle from inception through to Operations, contribute to portfolio and delivery planning as part of the overall IT Service Strategy and streamline service management processes and procedures.
“We are seeing an increased demand for interoperability services, particularly as it relates to enabling population health analytics and patient centered engagement” said Jarod Ferguson, CEO, Royal Jay. “Natoshia brings a unique background combining a solid understanding of healthcare administration, the payer market, and software development process, which provides our company an even more comprehensive approach to how we manage and deliver technology solutions that enable our clients success. ”