New York, NY (PRWEB) April 20, 2017
Eccella Corporation, a Data Management and Analytics consultancy, announced today that GlideRite, leading service and maintenance company located in Woodland Hills, CA, has selected Eccella to deploy a Geolocation Analytics solution to optimize client appointment scheduling, monitor and manage service teams in near real time, and measure the effectiveness of work crews.
GlideRite offers industry leading service and maintenance of essential day-to-day equipment to major organizations in the US. Brand names such as Costco, Home Depot, Safeway, WalMart and Whole Foods rely on GlideRite to keep their equipment running smoothly so that they can provide the best shopping experience to their customers. As customer facing brands, it is critical for such organizations to keep their equipment and environment operating perfectly.
To meet customer needs and stay in front of competition, GlideRite field service teams must be assembled, scheduled and deployed in the most effective way. Field teams need to be monitored and managed to ensure the delivery of top quality service as well as ensure customer issues, exceptions and requests are handled effectively in real time. To realize their competitive advantage, GlideRite relies on the collection, processing and analysis of company data. GlideRite deploys a system that collects customer and field service data in real time and is quickly presented in an operational dashboard and processed into a set of insights and recommendations.
“Our world class service is part of the culture and strategy of our organization as well as a key differentiator in our industry.” said Andrew Reiner, GlideRite CEO, “To continue our growth and maintain the level of service our customers expect of us, we need to rely on information analysis in near real-time so that we can always make the best, most informed decisions. We selected Eccella for their ability to lead the digital transformation of our organization and their expertise in building analytics solutions.”
“GlideRite’s ability to make the best decision possible based on real time data processing and geolocation data analytics demonstrates how treating data as an asset helps organizations optimize their product value and get a leg up on the competition. Field servicing and logistics are amongst the best areas to rely on data as a differentiator and on analytics for additional value add.” said Meitav Harpaz, Eccella Corporation CEO, “I am confident that the investment GlideRite is making now is going to serve it for the many years to come and be immediately noticeable by its customers.”
Eccella is a data management and analytics company, transforming the way companies operate and make decisions. Through innovative, purpose-built solutions, Eccella builds data-driven companies that make better, more informed decisions, faster to support their business growth goals. Eccella is headquartered in New York City with additional offices in London and Mumbai. For more information, please visit http://www.eccellaconsulting.com.
Glide Rite provides equipment maintenance, repair and cleaning services to major companies nationwide including Hawaii and Alaska. GlideRite specializes in preventative and planned maintenance programs for a wide range of client equipment.