Peachtree Corners, GA (PRWEB) April 26, 2017
Alogent today announced that Launch Federal Credit Union (Launch FCU) has chosen the FASTdocs enterprise content management (ECM) solution suite to move toward streamlined, member-centric operations.
Launch FCU (Merritt Island, FL, 64,000 members, 12 branches, over $736M assets) faced demands for more services to serve a growing base, were hindered by reliance on inefficient paper-based processes. Their legacy ECM system lacked integration, accessibility and usability and left them with costly secure storage requirements.
“The FASTdocs suite is a key upgrade for Launch FCU,” said Byron Miller, AVP, Project Management. “Its intuitive user interface makes internal adoption attractive, and its ability to integrate with our other existing and future systems will significantly improve operations. Customizable viewing restrictions and preferences will let us automate many of our processes, drastically reduce our reliance on paper, and take a big step toward our goal of becoming truly paperless.”
FASTdocs’ member-centric file structure and smooth integration with core and other systems mirror and support the way credit unions operate. Specifically, the credit union has adopted:
- FASTdocs File Import Studio and Batch Scan, to digitize and manage documents and information of all kinds and from all sources, making them available wherever needed, subject to permissions
- FASTdocs Workflow to automate processes across the institution, speed service to members and remove heavy burdens from employees
- WebShare with eDelivery plus WebShare Upload to establish two-way, multi-channel member communications via email or through online banking
“FASTdocs 5 positions Launch FCU to support unlimited member growth, while serving members better and more cost-efficiently,” said Alogent Director of Marketing Alissa Fry-Harris. “Alogent’s mission, which emphasizes continuous innovation plus solid performance, aligns well with the credit union’s service and strategic goals.”
About Launch Federal Credit Union
Launch Federal Credit Union is a full-service financial institution, dedicated to providing quality financial services. Originally chartered in April 1963 to serve employees at Kennedy Space Center, the credit union merged with the Halifax Teachers' Federal Credit Union in 1993. In 1997, Kennedy Space Center Federal Credit Union received a community charter and membership opened to anyone who lives, works, or worships in Brevard or Volusia counties, Florida. The credit union became Launch Federal Credit Union on June 1, 2014, to better reflect a growing and diverse membership.
Alogent provides proven, end-to-end payment processing, content management and digital account opening solutions to financial institutions, currently including over 1,400 credit unions, community and regional banks, and some of the largest national and international institutions. Our solutions are versatile, scalable, user-friendly, and exceptionally stable. Because of our relentless focus on innovation, our clients consistently exceed their productivity, financial, and customer experience goals. Learn more about the new Alogent—a successful merger between the former Bluepoint Solutions and the former Alogent Corporation—at http://www.alogent.com.