Most application outages and security incidents are related to configuration issues. Our integration with Cherwell helps to ensure that configurations are done right the first time and stay locked down.
Austin, TX (PRWEB) April 27, 2017
Orca (orcaconfig.com), a leading innovator in software configuration management and release automation solutions, today announced a partnership and technology integration with Cherwell that slashes configuration change response times by 50% or more. The integration provides unique, end to end automation for making changes to the code and configurations of IT infrastructures and applications.
Fixing problems before they impact the business:
Orca can automatically detect and fix out-of-compliance application configurations, also known as “configuration drift”, that occur at the application, middleware, database, or operating system level.
Key capabilities of Orca’s integration with Cherwell:
- Automatically identify configuration drift and/or compliance issues
- Initiate the process to fix the issue
- Create a Cherwell incident with workflow to secure the necessary approvals prior to fixing the issue
- Fix the configuration issue
- Update the Cherwell incident with appropriate detail to close the issue
“The combination of Orca and Cherwell can greatly reduce the time it takes to get application configuration issues resolved,” said Matthew Peeples, Senior Director, Enterprise Service Management, Cherwell Software. “This increased speed can help make companies more agile, without short circuiting necessary change management processes or required approvals.”
“Most application outages and security incidents are related to configuration issues. Our integration with Cherwell helps to ensure that configurations are done right the first time and stay locked down, and if they drift it gets detected and resolved quickly and safely,” said Timothy Wall, CEO, Orca.
Orca (orcaconfig.com) is a leading innovator in software configuration management and release automation solutions. Orca’s solutions dramatically accelerate the rate at which large organizations update their applications and infrastructures, improving business agility and delivering world class stability, reliability, and security.
Orca is founded by the DevOps and IT automation team who created BuildForge (now IBM) and VaraLogix (now BMC).
A global leader in IT and enterprise service management, Cherwell Software empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell® Service Management platform is built from the ground up with a unique codeless architecture that enables rapid time to value, infinite flexibility, and frictionless upgrades every time—at a fraction of the cost and complexity of legacy solutions. Because of Cherwell’s focus on delivering solutions that are easy to configure, customize, and use, IT organizations extend the Cherwell platform to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction. Cherwell has a global network of expert partners serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with global offices in the United Kingdom, Germany and Australia.