Empyrean’s record new client additions and continued strong customer retention confirms we are providing the innovative technology and high-value service companies across all major industries and market sizes need...
Houston, Texas (PRWEB) May 10, 2017
Empyrean Benefit Solutions, Inc., the Hi-Touch Benefits Administration company, today announced that it reported a record start in 2017 revenue, continuing the strong progress from the end of 2016. The record revenue reflects strong market adoption of Empyrean’s health and welfare benefits technology and administration services, including successful entry into the small/mid-size business (SMB) market where increasingly complex needs drive demand for better technology solutions.
“We’ve deliberately set our product vision to be the trusted ‘go-to-place’ for an individual’s health and wealth related benefits. We believe every employee should have a personalized experience to help determine their outcomes and goals related to their health and wealth benefits,” said Richard Wolfe, Empyrean’s co-founder and CEO. “Our growth is reflective of the market demand for a modern health and welfare benefits technology and service experience for everyone – one that is supported by strong user and administrative experiences, as well as consistent implementations and a service support center that continually score high in client satisfaction.”
In addition to Empyrean’s high customer service marks, clients have been seeing the continued payoff of the Bloom Health acquisition from June 2016. Empyrean acquired its partner of three years, and building upon that success, Empyrean continues to evolve and deliver its modern hybrid model, meaning employers can have both traditional benefits administration and marketplaces/private exchanges as part of their offerings for a wide spectrum of demands from different employee groups. The result of the acquisition has added robust product vision expertise and deepened Empyrean’s lineup of flexible and adaptive benefits technology products and services.
“From a technology development perspective, our ability to blend traditional benefits administration with the broader consumer choice, education, and advocacy afforded by marketplace models gives clients the best of both worlds – without compromising functionality or responsiveness for the future,” said Jim Priebe, Executive Vice President of Product. “This ‘hybrid’ approach provides a better employee experience, while reducing time, costs, and implementation cycles for employers.”
“Empyrean’s record new client additions and continued strong customer retention confirms we are providing the innovative technology and high-value service companies across all major industries and market sizes need – and we continue to help HR leaders navigate and accomplish their business goals in 2017,” continued Wolfe. “We have attracted clients who demand nothing less than the best employer and employee experience without compromise. I am proud of what the Empyrean family has accomplished and how we have delivered exceptional client value.”
To increase access to top talent and further support its growing client base, Empyrean launched a second client Service Center in La Vergne, Tennessee, near Nashville. With the addition of Bloom Health’s Minneapolis location, Empyrean now has three offices in the U.S. and over 525 employees supporting and serving its clients.
Empyrean Benefit Solutions is one of the fastest-growing providers of technology and services for managing employee health benefits programs. Empyrean provides enrollment, eligibility management, ACA reporting, and other plan administration services to employers, insurance brokers, and healthcare exchanges. Unlike other providers, Empyrean combines the industry’s most client-adaptive and configurable benefits technology platform with expert, responsive service to deliver Hi-Touch Benefits Administration. Visit http://www.GoEmpyrean.com for more information.