AppRiver Doubles EMEA Channel in 2016

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Strong growth driven by demand for effective security solutions

Photo of AppRiver executive vice president Rocco Donnino

AppRiver executive vice president Rocco Donnino

“What we’re finding is that business customers throughout the region are looking to harden their networks as quickly, efficiently, and inexpensively as possible,” said AppRiver’s executive vice president Rocco Donnino.

Cloud cybersecurity and productivity provider AppRiver recorded another strong year for its EMEA operations in 2016, increasing the number of active channel partners by 128 percent in the region. The unprecedented growth was in part a result of resellers seeking simple, effective security solutions to protect their customers against a wide and growing range of threats.

“2016 has been an excellent year for cloud-based security as businesses of all sizes are challenged with protecting their communications in the face of ever evolving threats such as ransomware and other forms of malware,” said Mark Payne, sales director of UK-based Infosec Cloud. “We partner with AppRiver to provide enterprise level security at a price point SMBs can afford without requiring a dedicated IT staff to administer. That is something small businesses truly appreciate based on our renewal rates.”

As threats have multiplied and expanded in scope, more and more companies are adding layers of protection around their networks. The need for broader security led to a surge in EMEA sales of AppRiver’s SecureSurf™ solution that blocks web-based malware, reflecting a growing awareness among resellers and their customers of threats posed by malicious websites.

SecureSurf identifies threats already present on business networks and prevents servers from contacting known bad sites. When used in conjunction with SecureTide™ spam and virus filtering, businesses are protected against incoming threats and those that might be encountered while browsing the Web.

“What we’re finding is that business customers throughout the region are looking to harden their networks as quickly, efficiently, and inexpensively as possible,” said AppRiver’s executive vice president Rocco Donnino. “And from a security standpoint, they certainly don’t want to take chances by betting their business on one service.”

Donnino noted is the 31-percent increase in sales of AppRiver’s Secure Hosted Exchange, demonstrates that many EMEA-based organizations still prefer the simpler email platform over Office 365 and its associated apps. For channel partners, much stronger margins are an additional benefit contributing to its ongoing popularity in the region.

“Hosted Exchange is still a great solution for many EMEA businesses,” he said. “AppRiver’s advantage is that we provide a secure, reliable version of that service. And for those customers who want Office 365 rather than Hosted Exchange, we can seamlessly wrap our security services around that platform as well.”

Beyond simple functionality, customers also report that the quality of AppRiver’s services – a product of the company’s 15 years of security experience – is a powerful differentiator supporting continued growth in EMEA.

“We tried AppRiver’s spam and virus filtering after it became obvious that our existing solution just wasn’t keeping pace with the new threats our business is facing,” said Gordon Allan, managing director of Steamship Sir Walter Scott Ltd, in the UK. “We saw a big difference immediately – higher capture rates, very few false positives, and an easy support experience.”

AppRiver offers cloud-based cybersecurity and productivity services to 53,000 companies worldwide, with more than 10 million mailboxes under its protection. Launched in 2002 as a spam and virus filtering company, AppRiver has since added Web malware protection, email encryption, secure archiving and email continuity to its suite of security services. The company is also among the world’s top providers of Office 365 and Secure Hosted Exchange. All services are offered on a pay-as-you-use basis with a free, fully supported 30-day trial and 24/7 US-based Phenomenal Care™. Easy, effective and affordable solutions – backed by white-glove customer care – have enabled the company to maintain an annual 93-percent customer retention rate. AppRiver’s EMEA headquarters is in Lupfig, Switzerland and it maintains a regional office in Barcelona, Spain. To learn more, visit AppRiver’s website, or on Facebook, LinkedIn or Twitter.

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Jim McClellan
AppRiver
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Jordi Vilanova
AppRiver
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