“Increasing employee engagement tops most CEOs' annual wish lists...and research suggests improving managers’ communication skills is a key to achieving this objective,”
Chicago, IL (PRWEB) May 11, 2017
G. Riley Mills, COO and co-founder of the premier global communication skills training firm Pinnacle Performance Company and co-author of The Pin Drop Principle, will deliver two effective communication skills sessions at the 2017 Association for Talent Development (ATD) International Conference and Expo in Atlanta, Ga.
The sessions, entitled, “Influence Emotion to Motivate Action: Communication Techniques to Engage Any Audience,” will teach attendees how to deliver clear, effective, and persuasive communication using the secret techniques performers and leaders have used for centuries. Attendees will learn how to convey clear, concise, and strong objectives; quickly establish credibility; encourage participation; deliver feedback; and influence behavior to achieve desired learning outcomes. The first session is from 3:00 – 4:00 p.m. on Tuesday, May 23rd. The second session is from 10:00 a.m. – 11:00 a.m. on Wednesday, May 24th.
“Increasing employee engagement tops most CEOs' annual wish lists since disengaged employees cost U.S. companies $450 to $550 billion annually and research suggests improving managers’ communication skills is a key to achieving this objective,” said Mills. “In a recent ATD study, 83 percent of respondents indicated that communication is the most important skill area related to managerial success. This makes sense because managers put strategic plans into action, secure employee buy-in on company strategies, ensure day-to-day operations run smoothly, and communicate progress up and down the organization.”
G. Riley Mills has taught effective communication skills to executives and CEOs in more than 30 countries. He has guest-lectured or delivered keynotes at such events and institutions as the ATD International Conference & Exposition, Columbia University, London Chamber of Commerce, New York University, Young Presidents' Organization, Cox School of Business, Southern Methodist University, Learning and Skills Conference (London), Society for Human Resource Management (regional chapters), Singapore Management University, and Manchester United. He also co-founded a nonprofit company called The Bookwallah Organization, whose sole mission is to collect storybooks, set up libraries, and promote literacy in orphanages around the world.