Montreal, Quebec (PRWEB) May 22, 2017
Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, will attend CX17, the industry’s premier customer experience event, to announce the creation of a dedicated sales, implementation and support department focused exclusively on delivering the PureCloud by Genesys offering. Taking place May 22-25 in Indianapolis, CX17 is organized by Genesys, the global leader in omnichannel customer experience and contact center solutions. CX17 combines the best of G-Force and Interactions in its debut year since Genesys completed its late 2016 acquisition of Interactive Intelligence.
As a Bronze sponsor, Quovim C3 invites attendees to visit their booth #B9 at the Partner Pavilion to learn how they can benefit from a comprehensive turn-key, packaged PureCloud by Genesys offering, ideal for small to mid-size contact centers. Additionally, customers can uncover Quovim C3’s value-added products that complement and enhance the Genesys PureConnect solution designed to maximize user satisfaction and return on investment. Combined with this one-stop service offering, Genesys customers benefit from an all-encompassing contact center strategy that addresses the unique requirements of each organization. A long-standing partner since 2008, Quovim C3 has more than 30 combined years of experience implementing, supporting and developing complementary solutions for PureConnect.
“We are privileged and honored to sponsor and attend our partner’s newly created customer event, CX17,” said Pierre Lemoine, president for Quovim C3. “We are excited to use this amazing platform to showcase our dedicated and certified PureCloud team acting as the client’s advocate, managing each and every step of the process, ensuring that they benefit from a strategic solution that becomes the heart of their customer operations. We are anxious to demonstrate our turn-key services, personalized support and value-added tools that make Quovim C3 the partner of choice.”
“Every day, we join forces with our partners, like Quovim C3, to turn customer journeys into lasting relationships,” said Paul Rolfe, vice president of global partners and alliances for Genesys. “We are excited that CX17 offers an ideal opportunity for Quovim C3, and other partners, to showcase how their solutions and services extend the value of our Customer Experience Platform to help companies engage with their customers and employees to create world-class experiences.”
CX17 is the annual conference that gathers together the strongest ecosystem of solutions, customers, partners and technology pushing the boundaries and future of CX to provide the human touch in a digital world. Attendees will explore topics such as digital transformation, cloud customer experiences, customer journey management, hyper-personalization, predictive analytics, virtual reality and more.
Join the conversation on social media at #CX17INDY.
PureCloud by Genesys is a unified, all-in-one customer engagement and employee collaboration solution that is easy to use, quick to deploy and built for rapid innovation.
PureConnect is a proven multichannel engagement offering with comprehensive services for mid-size to large organizations, available both on-premise and in the cloud.
About Quovim C3
Quovim C3 provides complete contact center solutions, support and personalized consulting services that enable organizations to optimize client communications. A Genesys Gold Partner, Quovim C3 delivers custom solutions and expert guidance throughout the business planning and implementation process. Organizations with service, distribution and retail centers benefit from greater clarity in their operations that generate cost-savings and strengthen customer relationships. Quovim C3 transforms customer interactions into long-term profitable relationships. For more information, please visit http://www.QuovimC3.com.
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