Chantilly, VA (PRWEB) May 23, 2017
House Buyers of America, the company that provides a fast and competitive cash offer for homes “As Is” in as little as 10 minutes over the phone, has received another A+ rating from the Better Business Bureau (BBB).
“We have received an A+ rating from the BBB for several consecutive years now,” CEO Nick Ron is proud to admit. “Superior customer service is one of House Buyers of America’s core values and part of the lifeblood of the company.”
House Buyers of America receives hundreds of calls per month from homeowners wanting to sell their home “As Is” quickly for cash, and seldom receives any complaints on their service or cash offers.
Ron explains why, “With over 1,450 houses purchased, the company has maintained strong customer service through the following key markers of exceptional customer service:
- Integrity: Do what you say you’re going to do. It’s that simple. If you promise to do something, then do it.
- Under promise and over deliver. Don’t you hate it when companies exaggerate the benefits of their product, and later on you feel like you’ve been duped by them after you bought it? Not so with House Buyers of America, the company that likes to surpass customers’ expectations! We love giving our customers a happy surprise in the end, making them feel like they got more than they bargained for.
- Communication: Good communication is vital for creating a smooth process and a positive outcome for customers. House Buyers of America communicates every step of the way along the transaction process, and makes sure that customers are kept in the loop. If a problem arises, we meet it head on and let the customer know right away what the issues are, and how we are dealing with it. We never want a customer to find out by surprise that there was an issue and no one was telling them; that is unprofessional and not fair to our customers.”
Ron also feels that attention to detail is vital to the success of the company, and its relationship with its customers. “I was at a customer service conference once and an executive from Disney gave a talk about the key to giving good customer service. He said it all came down to attention to detail, making sure that you watch every detail of the customer experience, foresee any challenges, and design a process/system that deals with all of those details so that everyone is happy with the experience. Often, companies overlook those important details and they create issues down the road. All of those little hiccups add up to an unsatisfactory experience. We have developed a corporate culture where all of our team members are deeply committed to focusing on every detail of the customer experience to make sure it’s positive from start to finish.”
House Buyers of America looks forward to maintaining its A+ status with BBB, and helping homeowners turn their home “As Is” into fast cash.
If you are interested in getting a fast (often in as little as 10 minutes over the phone) and very competitive cash offer for your house “As Is” in Virginia, Maryland or Washington, DC, please visit https://www.housebuyersofamerica.com/cash-for-home/ and housebuyersofamerica.com/we-buy-houses/.
About House Buyers of America
House Buyers of America is a residential real estate investment company headquartered in Chantilly, Virginia. By using House Buyers of America, home owners no longer have to pay real estate commissions, deal with real estate agents, or fix up their properties. The company offers a guaranteed, fast and hassle-free sale to people who want to sell their house for cash. House Buyers of America buys each property “As Is” and renovates the house if necessary, so sellers do not need to spend their time or money readying their property for sale.
House Buyers of America, Inc.
14420 Albemarle Point Place, Suite 150
Chantilly, VA 20151
Source: House Buyers of America, Inc.