Servion Global Solutions Appoints Naresh Govindarajan as Global Head of Strategic Partnerships

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Naresh will be responsible for establishing strategic partnerships to create channel-based revenue streams globally.

Naresh Govindarajan

"Naresh has a track record of establishing strategic partnerships and we are confident that with him coming on board we will be able to enhance our partner network." says Sameet Gupte.

Servion Global Solutions, a specialist in the Customer Experience Management (CEM) domain, announced the appointment of Naresh Govindarajan as Senior Vice President and Global Head of Strategic Partnerships. Naresh will also be a part of Servion’s Global Leadership Team. In this role, Naresh will be responsible for establishing strategic partnerships to create channel-based revenue streams across Americas, Europe, and Asia. He will also be involved in competency-building and joint value creation for clients and partners.

Naresh brings over 20 years of experience having worked across UK, US, Canada, Australia, The Nordics, and Switzerland. Prior to Servion, he was the Business Unit Head for Diversified Business in Europe for Virtusa, where he was involved in acquiring large deals in the Customer Experience space in the past few years. He was also part of the core team that was instrumental in growing the business organically fourfold within a span of four years where the partnerships he established played a crucial role in the growth. Apart from growing these strategic partnerships and creating strong revenue streams through new customer acquisitions, Naresh was also responsible for incubating the Insurance vertical in Europe.

Sameet Gupte, CEO of Servion Global Solutions, said, “Servion is at an inflection point where our Revenue Per Employee has grown almost 15% over last year. As our platform-based revenues continue to grow, it is imperative that we forge strategic partnerships with leading players to build out a larger ecosystem. Naresh has a track record of having done this and we are confident that with him coming on board we will be able to enhance our partner network.”

Reacting to his appointment Naresh said, “I am excited to be a part of Servion at this juncture. The Customer Experience Industry is undergoing a massive change and there is no single technology player that can provide a comprehensive and holistic solution within the Omni-channel space. With its industry leading and analyst endorsed platforms like ServIntuit and ServInsights, Servion is leading the pack in the Customer Engagement Hub space. Building a partner network will only enable its ability to provide solutions across all technologies and accelerate revenue growth”

Naresh can be reached at https://uk.linkedin.com/in/naresh-govindarajan-0025b88

About Servion
Servion enables business transformation for enterprises in the area of Customer Experience Management (CEM). Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omni-channel customer experience. Servion manages over 10 billion customer interactions annually across 60 countries in 6 continents. 3 out of the top 5 banks, 2 out of the top 5 insurance firms and 5 out of the top 10 telcos work with Servion to improve their customer experience.

For more information, visit http://www.servion.com

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Vimal Abraham
Servion Global Solutions Ltd
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