How a former City banker set up London PS, an innovative new property management business in London

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Regina Boet is the Chief Problem Solver for property owners who are too busy to deal with tenant requests. She founded London PS.

I love solving problems and making people’s lives a little bit easier. My husband thinks my title Chief PS – Chief Problem Solver – suits me well.

Regina Boet founded London P.S. LTD. (http://www.londonps.co.uk) after realising that the professionalism, sense of urgency and efficiency she was used to in the financial sector did not exist in residential property management.

She graduated with an Economics degree from Georgetown University in Washington, D.C. For 13 years, she had been helping corporates and sophisticated investors deal with their financial matters through her roles at J.P. Morgan, a global provider of financial services.

“After I had my 3rd child, I wanted to do something more entrepreneurial and the idea of starting a service oriented business excited me. I had been hearing landlords and tenants complain about their property managers and I realised a bespoke service did not exist. I thought, why can’t managers care for clients’ homes as if they were their own – with a sense of efficiency and cost-consciousness?”

As a property manager, London PS is in charge of overseeing the day-to-day running of properties when their landlords live abroad or are too busy to respond to tenant requests, organise repairs or deal with issues that arise with the property. At the moment, London PS operates in Central London primarily in Hampstead, Swiss Cottage, St. John’s Wood, Notting Hill, Belgravia, South Kensington and Chelsea.

“I have always been passionate about finding solutions to problems – whether it was helping high net worth individuals with a loan at the bank or helping tenants with a problem at home. I love solving problems and making people’s lives a little bit easier. My husband thinks my title Chief PS – Chief Problem Solver – suits me well.”

Regina grew up in El Salvador, Central America and was raised by her mother after her father passed away at the age of four. “My father’s death marked me in more ways than I can describe, but if I could simplify it, his death taught me to be grateful for what I have today and to ‘seize the day’. It also taught me to be mindful of the time, money and resources we have. I dislike all type of waste – financial, of time, and resources – and it is with this mentality that I live life and manage other people’s homes.”

Like all women around the world, Regina juggles the demands of work and family every day. “As a mother, I am rigorous with my calendar so that I can work around my children’s schedules. I am aware of how hard we all work – in our homes and in our offices – to make sure it all runs smoothly.“

She has been able to build an amazing property management business focused on the client and servicing them well. Her international and professional background, as well as her own need to be efficient around her family, allows her to understand the mind-set of landlords living abroad and the process they go through as they hand over control of the management of their homes.

For enquiries, contact us at London P.S. LTD. - http://www.londonps.co.uk

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