We very much appreciate our customers and want them to tell us what they like about our services, what they don’t like, if they’ve experienced any problems, and how they think we can improve our services.
Norcross, GA (PRWEB) June 01, 2017
Since its founding nearly 15 years ago, Atlanta-based housekeeping company, EMJ Cleaning Services has always aimed to provide home and business owners with the highest quality cleaning services. In an effort to improve the company’s administrative procedures and overall customer service experience, EMJ has been undergoing some changes in its internal organization during the first trimester of this year.
“Customers can now expect faster responses, increased flexibility and better communication, and as always, easy and free estimates, guaranteed work backed by a warranty and a helpful staff,” says Eric Cano, owner of Atlanta-based EMJ Cleaning Services. “These are things we’ve always known were important, but right now, we’re trying to make our customer service even better.”
Cano realizes that one of the best ways to improve customer service is by soliciting suggestions and feedback from trusted customers. To encourage this kind of feedback, EMJ is now offering a 5 percent discount to customers on their next cleaning service when they provide feedback on how the company could do better.
“We very much appreciate our customers and want them to tell us what they like about our services, what they don’t like, if they’ve experienced any problems, and how they think we can improve our services,” Cano says.
Customers can submit their feedback to EMJ Cleaning Services by either filling out the company’s online form at http://www.emjcleaning.com/how-we-did, sending an email to services(at)emjcleaning.com, or by calling the company’s feedback line at (678) 400-0148 and speaking to a customer service representative.
About EMJ Cleaning Services:
EMJ Cleaning is a licensed, bonded and insured professional home cleaning service in Atlanta, Georgia. The company has been in business for about 15 years, and provides cleaning services to residential and commercial buildings six days a week throughout metro Atlanta. EMJ Cleaning provides specific services such as window cleaning, carpet cleaning, heavy duty cleaning, weekly deep cleaning and move-out cleaning; these are offered in both EMJ’s office cleaning service and home cleaning service. For more information, visit http://www.emjcleaning.com.