CentrAlert Chosen to Safeguard Emergency Alert and Notification System at Sadara Chemical Company

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Sadara Chemical Company, which operates the largest chemical complex built in a single phase, signed a CentrAlert technical support agreement to maintain its emergency alert and notification system that CentrAlert designed as part of an international team.

“The size and the scope of the project presented unique challenges for CentrAlert, but we excel at creating the right solutions to fit our clients’ needs,” said Jeff Whattam, president of CentrAlert.

Sadara Chemical Company, a joint venture between Saudi Aramco and the Dow Chemical Company, contracted CentrAlert to provide technical support and maintenance for the site’s emergency alert and notification system.

The agreement, which provides 24/7/365 technical support, priority issue resolution and guaranteed response times, will keep Sadara’s emergency alert and notification system in pristine condition so it’s always ready if a crisis strikes. Previously, CentrAlert worked with a project team to design and implement the system. The project team included WiPro, Honeywell and Jamal Jaroudi Group.

Designing an emergency alert and notification infrastructure for Sadara involved coordinating emergency communication for multiple facilities with diverse environmental conditions. “The size and the scope of the project presented unique challenges for CentrAlert, but we excel at creating the right solutions to fit our clients’ needs,” said Jeff Whattam, president of CentrAlert.

CentrAlert’s Crisis-Driven Alert & Control (C-DAC) solution linked third-party systems into one easy-to-operate user interface. This included not only dedicated emergency warning devices for the outdoors (such as Whelen sirens) but also an indoor Honeywell Variodyn PA system used for non-emergency communications and announcements. CentrAlert unified the two systems under a single operational and feedback control system by writing a custom application programming interface to control the indoor notification system and utilizing its standard siren control software to direct the outdoor system.

The Sadara site’s massive size and varied environmental conditions required special provision for system activation. CentrAlert staff integrated the system so it can be activated from virtually anywhere on site using Honeywell’s pushbutton call stations or C-DAC’s Guardian interface. Sadara personnel can initiate local alerts and regionalize messages, but the main emergency center has the ability to override regional commands to send out a site-wide alert should the situation escalate.

The presence of chemicals and manufacturing equipment increased the importance of the continually crucial element of reliability for the emergency alert and notification system. Sadara’s emergency system includes complex backend redundancy to ensure maximum uptime as well as automatic failover features to ensure system readiness. CentrAlert engineers also incorporated within C-DAC the ability to check diagnostics across disparate vendor systems and report critical issues to the network operations center. After designing C-DAC to meet and exceed Sadara’s specific needs, CentrAlert engineers installed and fully commissioned the hardware and software on site.

Sadara exists to create value through chemistry and increase economic diversification in Saudi Arabia. Their products form the building blocks for chemicals used in medical applications, additives for the oil and gas industry, water treatment, detergents, cosmetics, adhesives and more. Now that C-DAC protects Sadara and CentrAlert engineers maintain C-DAC, stakeholders can rest assured the plant, its workers and its resources will be protected before, during and after a crisis.

For more information about CentrAlert or Crisis-Driven Alert & Control, go to the company website: http://www.centralert.com.

About CentrAlert
CentrAlert produces Crisis-Driven Alert & Control (C-DAC), an intelligent emergency alert and control system that directs personal communication to targeted recipients; coordinates mass notification using any device; and provides adaptive intelligent controls to secure the environment and mitigate the effects of a crisis. Now in its fifth generation, C-DAC protects NASA, DOW Chemical, Stanford University, Shell and other leading companies across four continents. Whether an organization needs to fill in the gaps of its current system or requires an entire emergency alert and notification infrastructure, CentrAlert engineers and software developers are prepared to provide proven, standardized and secure products to protect any environment.

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Don Rehmel
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