Great Falls Marketing Acquires New Call Center in Massachusetts

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Great Falls Marketing Increases Call Handling Capacity by Absorbing Blue Vase Marketing's Call Center in Beverly, Massachusetts.

Blue Vase Marketing and Great Falls Marketing, both leading providers of direct response sales and customer retention services in New England, announced today that Great Falls will absorb Blue Vase’s call center capabilities. Consistent client growth has provided Great Falls the opportunity to expand and open multiple call centers throughout the state of Maine in recent years. The acquisition of the Blue Vase call center operation will extend Great Falls into Massachusetts for the first time. The Great Falls executive team welcomes these high performing Blue Vase sales and customer service professionals who will provide clients with strong front and back end call center services. Services that will not only achieve, but exceed, client revenue and customer service goals.

Mike Frautten, Co-Owner of Great Falls Marketing said, “Blue Vase has been a trusted partner and friend of Great Falls Marketing for many years; they are an amazing company that we are proud to work with, we are very excited to acquire their call center, retain their high quality agents, and continue to grow our partnership with their company.”

Blue Vase will be focused on growing the success of its core Direct Response Marketing operations which have already generated hundreds of millions of dollars of nutritional product sales through television and digital media. This includes bringing its professional’s decades of experience in marketing natural health and wellness products to its exclusive partnership with CloiXonné, LLC as it enters the network marketing industry. “Blue Vase is pleased to offer its capabilities to Great Falls as we consolidate our contact centers,” said Michael Alden, Blue Vase CEO. “One of our long running goals has always been to provide employment for the residents of Massachusetts and this combination provides increased scale and generates opportunities to accelerate economic growth on the North Shore.”

Great Falls will look to fill the seats of its newly acquired call center as soon as possible and is looking to add up to 100 additional call center positions at its new Beverly, Mass location. The owners of Great Falls Marketing, Scott MacCheyne and Mike Frautten both feel strongly that this acquisition will not only assist with immediate capacity needs, but will continue its reputation of converting more customers and then delighting them with professional outsourced customer service. “Excitement is what Great Falls Marketing is feeling after completing this deal. We can’t wait to begin a new chapter of our company’s history in an historic city like Beverly, Massachusetts,” stated Scott MacCheyne, Co-Owner of Great Falls Marketing.    

About Great Falls Marketing

Great Falls Marketing provides in-bound sales and customer service to select direct response marketers. Sales agents answer inbound calls 24 hours a day generated from advertising channels including television, print, direct mail, radio and digital media. After clients acquire new customers, many rely on Great Falls Marketing to provide back end customer service via phone, email, white mail, and web chat support. Great Falls Marketing provides outsourced call center support from four brick and mortar locations in Maine and Massachusetts. For more information or to inquire about employment opportunities please visit http://www.greatfallsmarketing.com

About Blue Vase Marketing, LLC
Blue Vase Marketing is a comprehensive Direct Response Marketing Agency offering marketing, media production, warehousing/fulfilment and analytics. It has been recognized by Inc. Magazine for three years in a row on its exclusive ranking of the nation’s fastest-growing private companies and by the Greater Beverly Chamber of Commerce as the Large Business of the Year. Recently, it has exclusively partnered with premier direct selling company CloiXonné. CloiXonné is powered by its cutting-edge Try It for Free It’s On Me campaign which is revolutionizing the direct selling industry. For more information please visit http://www.bluevasemarketing.com and http://www.cloixonne.com.

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Ron Elinkowski
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