Tellers spend 80% of their time on basic client servicing tasks such as account opening and new SIM registrations. Our innovative solutions transform & increase business productivity while offering customers a great experience.
(PRWEB) June 15, 2017
As part of a growing demand for digital branch transformation solutions, the self-service kiosk business unit aims to give customers choice and flexibility to carry out their transactions through a more convenient channel, bridging the gap between online and physical world.
The launch witnessed unveiling of Bank Account Opening, Cheque Deposit & SIM Dispensing Kiosks. Both flexible and compact, all self-service solutions provide a complementary channel in branches or off-premise locations.
Wavetec has been in the forefront of technological innovations with proven credentials in both hardware and software solutions. These self-service kiosks offer a modern modular design with an array of components for custom configurations offering consumers the convenience of bypassing teller lines and quickly completing typical branch transactions, such as account opening, cheque deposit and SIM dispensing.
These intelligently designed solutions ingest a variety of amazing features such as cash acceptance, cash disbursement, custom card printing, real-time SIM registration and biometric verifications.
“Tellers spend 80% of their time on basic client servicing tasks such as account opening and new SIM registrations,” said Tobias Bessone Deputy CEO Wavetec. “Wavetec products & solutions are in strategic alignment with Banks & Telecoms global strategy operating in fast growing market. Our innovative solutions transform & increase business productivity while offering customers a great experience.”
Wavetec has recently bagged a massive project with Telenor, Norwegian multinational telecommunications company where more than 60 SIM dispensing kiosks will be placed in franchises and public areas.
This addition of self service product portfolio is a compliment to exiting ecosystem of solutions for the improvement of the service areas, meeting the company's needs in organizing the influx of people, guaranteeing a valuable engagement experience, and obtaining relevant measures for the decision-making process so as to improve business results.
Wavetec is a global leader in transforming customer experience and journey by offering technological solutions. With 8 Regional Offices and partnerships in over 75 countries, Wavetec has helped countless businesses across banking, healthcare, telecom, government & retail to organize, engage and measure customer flow with its innovative and advanced customer experience solutions.
Wavetec has had the privilage of working with some biggest global brands such as Barclays, Santander, Citi Bank, Emirates, BBVA, Kenya Commercial Bank, United Bank Limited, Telenor, Morrisons, Banque Saudi Franci, Equity Bank, Arab Bank, BCI, Interbank, Banorte and many more.