Line 6 Announces New Helix Extended Warranty Program

Share Article

Free program extends the warranty period to two years for Helix Floor, Helix Rack, Helix LT, and Helix Control

Line 6 Helix products now have an extended warranty

Line 6 Helix products now have an extended warranty

Helix is our flagship product, and we want to ensure that it meets the high expectations of our customers.

Line 6, Inc. today announced the Helix® Extended Warranty Program. This free program extends the warranty period to two years for qualifying customers who register a Helix Floor, Helix Rack, or Helix LT processor, or a Helix Control pedal in the United States within the first year of ownership. Customers who already own a Helix product will have a second year added to their current one-year Helix Warranty at no cost.

“Helix is our flagship product, and we want to ensure that it meets the high expectations of our customers,” said Marcus Ryle, President, Line 6. “The Helix Extended Warranty Program reinforces our commitment to the Helix platform and connects customers directly with Line 6 and our network of repair centers for assistance if issues arise.”

Customers who purchased a used Helix product can still qualify for the extended warranty. If the customer has a copy of the original receipt, the warranty period will transfer to the new owner.

There are two ways customers can register for the Helix Extended Warranty Program:
1. For U.S. customers who purchased a Helix Floor or Helix Rack processor, or a Helix Control pedal between Sept 29, 2015 and Sept 30, 2016:

  • Registration is required within two years of the purchase date.
  • Customers already qualify if they have registered their Helix and have a copy of the original purchase receipt.
  • Otherwise, customers can register their product at https://line6.com/account/registergear/ as long as they have a copy of the original purchase receipt.

2. For U.S. customers who purchased a Helix Floor, Helix Rack, or Helix LT processor, or a Helix Control pedal after Oct 1, 2016:

  • Registration is required within one year of the purchase date.
  • Customers already qualify if they have registered their Helix and have a copy of the original purchase receipt.
  • Otherwise, customers can register their product at https://line6.com/account/registergear/ as long as they have a copy of the original purchase receipt.

Helix customers outside of the U.S. will continue to enjoy the warranty offers that are implemented by their local Line 6 Distributors and governed by their local laws and regulations.

Availability
The Helix Extended Warranty Program is now available. Learn more at http://line6.com/support/page/kb/_/general-faq/helix%C2%AE-extended-warranty-program-faq-us-only-r864.

For questions about the program, contact Line 6 by phone at 818-575-3600 option 2, or create a customer support ticket at http://line6.com/support/tickets/.

# # # # #

About Line 6, Inc.
For two decades, Line 6 has created products that empower modern musicians to create, perform and record in ways they never thought possible. Line 6 products are feature-rich, easy to use, and leverage groundbreaking digital technology that inspires musicians to achieve their full creative potential. With a long history of firsts, Line 6 has a proven track record of creating category-defining products—from the first modeling amplifier to the POD® multi-effects device, Spider® amps, Variax® guitars, Relay® digital wireless, AMPLIFi® amplifiers, and more. Recently, the Line 6 Helix® guitar processor has received numerous accolades and awards, including the Guitar World “Platinum Award”, the Premier Guitar “Premier Gear Award”, and the Guitar Player “Editor's Pick” and “Hall of Fame” awards. In 2016 Line 6 celebrated their 20th anniversary of industry-leading innovation and remarkable growth. For more information, visit line6.com.

Contact: Line 6, Inc.
press(at)line6(dot)com

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Press Contacts
Line 6, Inc.
+1 (818) 575-3600
Email >
Line 6
since: 08/2008
Like >
Follow us on
Visit website