Loyale Healthcare Appoints Healthcare Industry Executive and Innovator Robert (Bob) Trine to Advisory Board

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Industry veteran who has played a leading role in the convergence of internal operations and customer/patient experiences will assist with the development of Client and Consultant relationships.

Turning Patient Responsibility into Lasting Loyalty

Loyale has an innovative solution to a big problem for healthcare providers and their patients, and one that will contribute significantly to overall patient satisfaction and provider Net Promoter Scores

Loyale Healthcare today announced the appointment of 25+-year healthcare industry veteran Robert (Bob) Trine to the Loyale Advisory Board. Mr. Trine will contribute to the refinement of Loyale’s business model, assist in the development of new business and explore opportunities for strategic partnerships in the healthcare ecosystem.

Mr. Trine’s strategic contributions to the Loyale Advisory Board are informed by skills gained in a career of HealthCare industry innovation, long-established relationships with leaders in the Provider, Payer and Population Health segments, and a network of collaborators at leading HealthCare Consulting firms across the U.S.

Industry credentials for Mr. Trine include senior executive roles at Gundersen Health System, The Advisory Board Company, EY (HealthCare) Consulting and SAP/Business Objects. He has led in the development of multiple innovative solutions and support structures focused on improving Patient/Customer Experiences, Operational Excellence, and Population Health.

“Loyale is proving that improved patient financial experiences enable dramatic improvements in financial results as well as brand and reputational competitive leverage,” stated Kevin Fleming, Chief Executive Officer. “Bob’s role as an advisor to the Loyale executive team, our clients and other key stakeholders will add considerable value. We’re delighted to have him on the team.”

“I’ve been privileged to play a role helping companies from multiple sectors pivot from a focus on internal operations to the customer experience,” stated Mr. Trine. “Loyale has an innovative solution to a big problem for healthcare providers and their patients, and one that will contribute significantly to overall patient satisfaction and provider Net Promoter Scores. I’m very enthusiastic about working with Loyale and its clients to improve revenues and build patient loyalty.”

Mr. Trine will work with Loyale Healthcare clients and healthcare industry executives across the U.S. from his offices in Southern California.

About Loyale

Loyale Healthcare is reinventing the way healthcare providers engage financially with their patients. Since 1990, Loyale companies have helped providers in the healthcare and higher education industries connect with their customers more meaningfully and more successfully. By empowering healthcare providers to treat a patient’s financial experience with the same level of care devoted to the patient’s clinical experience, Loyale Healthcare Turns Patient Responsibility into Lasting Loyalty. Based in Lafayette, California, Loyale serves healthcare providers across the U.S.

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Michael Morrison, CMO
Loyale
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