Productivity gains of 15%, improved service delivery, improved operations, and improved satisfaction
Birmingham, Alabama (PRWEB) September 14, 2017
PAPA Healthcare, Inc. announced today the commercial availability of its productivity and analytics solutions for the post-acute healthcare market. PAPA Healthcare had its genesis in an internal development project, begun two years ago by ContinuumRx Home Infusion Service, to address numerous workflow and communications challenges that are commonplace in the industry. Over the past two years, the solutions have been carefully tailored to increase productivity, enhance patient care, and improve response times to referral sources. The solutions now serve six major hospitals in five major markets in three states.
Today, the solutions include web applications for intake specialists, the pharmacy, and patients as well as mobile applications for clinical liaisons, discharge planners, and drivers. PAPA Healthcare’s solutions provide essential insights, speedy collection of documentation, and integrated communications to streamline operations and bridge the gaps in current information systems. The instructional videos, available on the iPad and via the web, have reduced the patients’ anxiety and assisted in compliance with medication administration. The integrated secure messaging across organizational boundaries has eased communications and made them much more secure and protected against costly HIPAA violations. “ContinuumRx has experienced significant value from the project, seeing productivity gains of 15% for clinical liaisons and intake specialists, improved service delivery, improved operations, and improved satisfaction,” said Chuck Jett, CEO & Chairman of ContinuumRx.
“Over the past two years, our efforts have focused primarily on workflow automation for the home infusion market. We have validated the ROI and that these same workflow challenges are prevalent across the home infusion market and the broader post-acute market. PAPA Healthcare, an independent entity, has acquired the technology and looks forward to the opportunity to expand the workflow and analytics capabilities to streamline operations, enhance care, and provide essential guidance for post acute providers,” said Allen Scales, President & Co-founder of PAPA Healthcare, Inc.
About PAPA Healthcare, Inc.
PAPA Healthcare provides solutions for the post-acute healthcare market to increase productivity, enhance patient care, and improve response times to referral sources. We provide essential insights, automated collection of information, and integrated communications to streamline operations and fill the gaps in current information systems. We enhance patient satisfaction through our state-of-the-art patient education before discharge and at home. We reduce risk through our HIPAA compliance through integrated secure messaging versus unsecure email and texting that are commonly used.