Doing good business is all about finding new and innovative ways to provide the best customer experience possible
Houston, TX (PRWEB) October 09, 2017
Today, Phaiser LLC, a company specializing in wireless Bluetooth headphones, announced the launch of their new website Phaiser.com. The company, which got its start in 2014 selling its headphones on Amazon.com, has made the move as a part of its effort to reach a global audience.
On the launch, Phaiser CEO Martin Frischknecht said, “To me, doing good business is all about finding new and innovative ways to provide the best customer experience possible. Launching our own website will allow us to do things we could never do on Amazon, such as provide better guarantees and more personalization.”
Martin is quick to point out that his commitment to customer success isn’t just lip service. The company has the 2nd most positively reviewed Bluetooth headset on Amazon, which he says reflects one of the cornerstones of their success thus far. “Every company says they focus on customer satisfaction, but I think our approach sets us apart. We give special attention to our dissatisfied customers, knowing that if we can make them happy, they’ll become our biggest supporters and tell their friends about their experience with us.”
The Phaiser team puts user feedback up on a whiteboard at the front of their office to remind themselves that their mission starts and ends with making users happy:
- “Phaiser’s Customer Service is a cut above the rest.” says one.
- “Perfect for gym or outdoor use”
- “INSANE!!! The lows rumble and are potent.”
- “Fantastic company, fantastic earbuds!”
- And Martin’s personal favorite: “This is the best company I have ever had to deal with! I love my headphones and wouldn't change anything about them”
About The Company: Phaiser LLC builds great sounding sport headphones for everyone that loves to move. With over 400,000 happy users from all walks of life, Phaiser’s headphones were designed by Swiss sound engineers for HD sound at a fair price. Their new website can be found at http://www.phaiser.com