Smartsheet Announces New Capability to Support HIPAA-Subject Customers

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HIPAA support addresses growing demand for secure and compliant cloud solution where customers can share, store and access protected health information

Smartsheet’s emphasis on privacy and security is fundamental to the success of our platform and we want to ensure that our customers can operate at a security level that meets their respective regulatory needs.

Smartsheet, the world’s leading cloud platform for managing and automating collaborative work, today announced its support for the U.S. Health Insurance Portability and Accountability Act (HIPAA), as amended, including Health Information Technology for Economic and Clinical Health (HITECH) Act. Enterprise customers across healthcare, pharmaceutical and government industries can now use Smartsheet to securely share, store and access protected health information (PHI) while meeting or exceeding all of HIPAA’s regulatory requirements.

“Smartsheet’s emphasis on privacy and security is fundamental to the success of our platform and we want to ensure that our customers can operate at a security level that meets their respective regulatory needs,” said Mark Mader, CEO of Smartsheet.

“HIPAA support is an important sign of maturity for any enterprise software vendor, and for Smartsheet, it is no exception,” said Chris Marsh, Research Director, Workforce Productivity and Compliance, 451 Research. “Being HIPAA aligned strengthens Smartsheet’s appeal to healthcare institutions and government departments looking for new ways to encourage collaborative work. It is also another incentive to put more data, workflows and people into the platform as part of rethinking work across silos.”

Smartsheet does not collect or store PHI as part of normal business operations, however, any HIPAA-subject organization with an Enterprise plan that works with PHI can enter into a business associate agreement (BAA) with Smartsheet. This BAA ensures both parties agree to fully comply with the requirements of the HIPAA rules.

HIPAA, as amended, is a federal law that enables healthcare companies to incorporate technology into their businesses while ensuring data privacy and security. Smartsheet offers a HIPAA Implementation Guide to provide customers with information and instructions on how to tailor the Smartsheet services while fulfilling HIPAA requirements.

About Smartsheet

Smartsheet is the world's leading SaaS application for managing and automating collaborative work. Our award-winning solutions deliver value for more than 70,000 brands and millions of information workers across more than 190 countries. Recently named to the Forbes Cloud 100 list of the world's best cloud companies, customers like Netflix, Salesforce, the GSA, Google, and over half of the Fortune 500 use Smartsheet internally, with clients, and partners.

Smartsheet is headquartered in Bellevue, Washington and, as of September 2017, has more than 690 employees in its Bellevue and Boston offices. To learn more, visit http://www.Smartsheet.com.

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Elise Chambers