CDC Software’s expertise coupled with MuleSoft’s technology, makes [providing a great customer experience] a reality. - Matt Bieber, CEO of CDC Software
Bloomsburg, PA (PRWEB) September 19, 2017
CDC Software today announced it has joined the MuleSoft Technology Partner Program and has contributed to the partner ecosystem by releasing a MuleSoft Certified Connector. The connector enables organizations to quickly and easily integrate CDC Software products with applications, data and devices and will be available in Anypoint Exchange for all Anypoint Platform users to access.
As a MuleSoft Technology Partner, the CDC Platform provides a linkage to major telephony systems for computer telephony integration (CTI), adding significantly to the partner ecosystem. CDC’s platform enables companies to quickly and cost-efficiently integrate their telephony, CRM, and other mission-critical contact center systems, giving contact center agents the information they need to delight customers.
“CDC solutions create real-time integrations with a lower total cost of ownership and much quicker time to market than a custom integration project, and can be implemented in a cloud, on premises, or hybrid environment. The trend to provide a great customer experience has been accelerating, with most companies viewing customer experience as a competitive differentiator today. CDC Software’s expertise in integrating all major telephony systems with other mission critical contact center systems, coupled with MuleSoft’s technology, makes this a reality,” said Matt Bieber, CEO of CDC Software. “We’re excited about the ability to bring the power of voice through telephony system integration to the MuleSoft network.”
“This partnership and CDC Software’s release of a MuleSoft Certified Connector will enable our mutual customers to gain competitive advantage by launching new applications faster, reducing deployment times, and eliminating time spent on complicated integration projects,” said Brian Miller, vice president of business development, MuleSoft. “Technology partner integrations with MuleSoft’s Anypoint Platform and the resulting application network simplify connectivity and eliminate silos of data within both small and large organizations.
MuleSoft Technology Partner Program is comprised of leading software organizations across both functional applications like CRM, marketing automation, HCM and financials systems as well as across industries including financial services, healthcare, retail and government sectors. Technology partners are leveraging MuleSoft’s Anypoint Platform to reduce deployment time, improve customer experiences, and drive innovation. Anypoint Platform is a leading solution for API-led connectivity that creates an application network of apps, data, and devices, both on-premises and in the cloud.
Anypoint Platform customers can learn more about the CDC Software Mulesoft Certified Connector by visiting: https://www.mulesoft.com/exchange/org.mule.modules/cdc-software-connector/
CDC Software customers can learn more about simplifying connectivity between all of their software systems with MuleSoft’s Anypoint Platform at: https://www.mulesoft.com/platform/enterprise-integration
About CDC Software
CDC Software’s SaaS integration solutions empower companies to quickly and cost-efficiently integrate their telephony, CRM, and other mission-critical contact center systems, giving contact center agents the information they need to delight customers on every call. CDC solutions create real-time integrations with a lower total cost of ownership and much quicker time to market than a custom integration project, and can be implemented in a cloud, premise, or hybrid environment. Clients of all sizes use CDC solutions every day to provide a better customer experience.
About Anypoint Platform
MuleSoft’s Anypoint PlatformTM is a leading solution for API-led connectivity that creates an application network of apps, data, and devices, both on-premises and in the cloud. This hybrid integration platform includes iPaaS, ESB, and a unified solution for API management, design, and publishing.
MuleSoft is a registered trademark of MuleSoft, Inc. All other marks are those of respective owners.