Merchant Consulting Group Partners with Tracker Management Systems as Integrated Payments Provider, Improves Towing and Wrecker Industry World-Class Software Solution

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Merchant Consulting Group announces agreement to integrate omni-channel payment acceptance into Tracker Management Systems’ state-of-the-art software platform.

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Merchant Consulting Group (MCG), a premier integrated payments technology company headquartered in Salem, MA, and Tracker Management Systems, a Cleveland, OH-based premier independent software vendor, announced an agreement to integrate omni-channel payment acceptance into Tracker Management Systems’ world-class software solution.

Founded in 1986, Tracker Management Systems provides dispatch software designed exclusively for the towing and wrecker industry. Tracker Management software simplifies fleet management, streamlines dispatch operations, and increases efficiency with innovative reporting. The platform also connects with major motor clubs, DMV lien letter options, and Police Departments.

Tracker’s partnership with MCG allows them to enhance their end-user experience, across their entire product spectrum, with the added feature and benefit of fast secure omni-channel integrated payment acceptance. Additionally, towing and wrecker business owners who integrate their payment systems with MCG and Tracker Management software would have the opportunity to receive additional business analytics and cost-effective payment acceptance.

The MCG omni-channel payment integration will provide Tracker Management clients with the capability to process payments through the same Tracker Management interface that they’re already using. This enhancement is a significant value-add, as it will completely eliminate the need for Tracker tow truck drivers to communicate with dispatchers in order to complete a payment. Secure POS/EMV payment card, and alternate payment method transactions can be completed on the spot thus reducing risk of fraud and chargebacks.

In partnering with MCG, Tracker Management has circumvented the often complex, highly regulated and costly process of becoming a payment facilitator. As such, this partnership will allow Tracker to focus on continued development of their world-class software and business intelligence platform, while MCG manages the sensitive payment data, PCI compliance, and other payment industry regulations.

Merchant Consulting Group Founder and CEO, Jonathan Arst, commented, “We are very excited to integrate Tracker’s world-class fleet management software with our omni-channel frictionless payment processing solutions. Our partnership will further improve the Tracker platform, creating a truly seamless towing experience for both drivers and people in need during very stressful times.”

Tracker Management Systems CEO, John David Matthews, commented, “We are excited to partner with Merchant Consulting Group. MCG has an innovative suite of payment technology solutions that will increase our ability to offer our customers frictionless payment solutions through our industry leading Tracker Management software.”

About Merchant Consulting Group:
Headquartered in Salem, Massachusetts, Merchant Consulting Group (MCG) is a premier payments technology company. MCG works with and invests in technology and fintech startups, while advising them on omni-channel payment strategies. Since 2005, MCG has maintained the highest standards of service and support in providing top-notch payment processing assistance to thousands of business owners across the country. For more information, please visit, or email service(at)merchantconsultinggroup(dot)com.

About Tracker Management Systems:
Tracker Management Systems was founded in 1986 by James M. Weaver, Chairman of the Board. Tow dispatch software designed exclusively for the towing and wrecker industry. Our software connects directly with major motor clubs, DMV lien letter options, and some direct links to Police Departments. Tracker is more than just a business, we are a family. We all work our hardest to make you a part of our family by delivering the best product possible and helping you run your business to its maximum potential. For more information, please visit, or email info(at)trackermanagement(dot)com

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John DiStefano
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