We care deeply about our employees and we are fanatical about providing outstanding customer service.
Nashville, TN (PRWEB) September 22, 2017
The fastest growing small-dollar loan financial services company in Tennessee, and one of the leading companies nationwide within its industry, entered the Tri-Cities, Tennessee market with the opening of a store in Kingsport.
The new location of Advance Financial is at 1104 East Stone Drive and is open 24/7. Advance Financial is one of the only companies in its industry that is open to serve customers around the clock.
The Kingsport office was the 76th location for the company and the first of several planned for the Tri-Cities. Company officials announced that they plan to open another office in Bristol and two in Johnson City in the coming months.
Founded 20 years ago, Advance Financial is a family-owned company based in Nashville that has significantly expanded its footprint throughout Tennessee in recent years. Its first locations outside of Middle Tennessee were in and around Chattanooga and Knoxville.
“Like Middle Tennessee, we have found a warm reception in East Tennessee, and we look forward to the same in the Tri-Cities,” said Tina Hodges, the company’s chief executive and chief experience officer. “I believe we’ve been well-received because we give back to the communities we serve, we care deeply about our employees and we are fanatical about providing outstanding customer service.”
Hodges’ comments about outstanding service to community and customers were more than a proud parent bragging about her children. The company has received national recognition for its success in these areas, winning the Corporate Social Responsibility Program of the Year in the Golden Bridge national business awards and Most Customer Friendly Company of the Year in the Best in Biz national awards.
Advance Financial stands out in the crowded small dollar loan industry by being a step above in everything the company does, Hodges added.
“We are committed to building long-term, strong relationships with our customers. This means working with each person individually and counseling them on how to use financial services responsibly.
“We also offer a range of financial services including prepaid cards, electronic wire services to anywhere in the world, check cashing, free bill-payment services and free money orders. And our loan product is not just a small dollar loan, but a flexible line of credit – called a FLEX Loan – that offers our customers the freedom of access to funds on their schedule with no late fees or early payoff penalties,” she said.
To learn more about Advance Financial’s FLEX loan program, visit here.
About Advance Financial
Advance Financial, founded in 1996, is a family owned and operated financial center based in Nashville, Tenn. The company currently operates more than 70 locations throughout Tennessee and employs more than 700 local representatives. By focusing on a wide variety of financial services – including wire transfer, bill payment, unlimited free money orders and FLEX loans – they are committed to building long-lasting, strong relationships with every customer. Advance Financial recently earned an A+ rating from the Better Business Bureau and was named to the Inc. 5000 list of the fastest-growing private companies in the country for the sixth year in a row.