Speech-Soft Solutions and LumenVox Enter New Partnership –Speech-Soft Becomes LumenVox Skills Certified

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Speech-Soft obtain LumenVox Skills Certification

LumenVox and Speech-Soft Solutions announced today that Speech-Soft has officially become a LumenVox Skills Certified Partner. LumenVox Partner Skills Certification demonstrates Speech-Soft’s capability to deliver high quality speech solutions based on the LumenVox speech automation suite. Speech-Soft develops and supports speech-enabled applications on major IVR and intelligent conversational systems. Speech-Soft utilizes the LumenVox Speech Recognizer (ASR) and Text-To-Speech Server (TTS) to provide a scalable carrier-grade self-service environment within the Contact Center and specialized speech applications.

“Speech-Soft is known to offer its customers easier, faster and better natural language, chatbot and conversational application solutions in multi-channel environments,” said Ed Miller, LumenVox CEO. “That approach dovetails perfectly with our focus on innovation, added value and customer satisfaction. We are excited that Speech-Soft can enhance its offerings as a LumenVox Skills Certified Partner.”

Speech-Soft Solutions is a global speech innovator, providing directed and NLU speech and chatbot applications as well as support in the contact center and intelligent virtual assistant environments. Speech-Soft provides a wide range of services including: VUI and application design, development, test, deploy, tune, reporting, support and ongoing managed services for speech and chatbot applications.

“This LumenVox partnership enables Speech-Soft to offer a unique bundling of products tailored to the needs of our customers,” said JP Reddy, COO of Speech-Soft. “With our top speech scientists and architects achieving LumenVox Skills certification, we can offer our customers ever more cost-effective and innovative solutions to their business problems.”

LumenVox is a speech automation software company providing core speech technologies that include the LumenVox Speech Recognizer, Text-to-Speech Engine, Call Progress Analysis, Speech Tuner, and natural language solution support. Based on industry standards, LumenVox Speech Software is certified as one of the most accurate, natural sounding, and reliable solutions in the industry. LumenVox technology provides tools for effectively connecting and communicating with users, increasing user satisfaction, and improving employee productivity. For more information, call +1.858.707.7700 or visit http://www.lumenvox.com - See more at: http://www.lumenvox.com

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Janeen Pugh
LumenVox
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