Lean Enterprise Institute Executives Will Speak at Stanford #Lean Healthcare Conference

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CEO John Shook and Executive Director Alice Lee will address healthcare leaders, clinicians, staff, and continuous improvement practitioners from around the world who are implementing lean management at academic teaching hospitals.

Organizers said the conference aims to deepen understanding of how lean principles deliver improvement for patients, staff, and hospitals by trying to answer four questions.

The nonprofit Lean Enterprise Institute today announced that John Shook, chairman and CEO, and Alice Lee, executive director, will speak at the Lean Healthcare Academic Conference, September 27-28, 2017, at Stanford University.

Shook and Edgar Schein, a legend in the discipline of organizational research, will jointly conduct a session on “Asking questions Using A3 Thinking and Humble Enquiry.”

Shook is the author of Managing to Learn: Using the A3 process to solve problems, gain agreement, manage, mentor, and lead. Schein, professor emeritus, Massachusetts Institute of Technology, Sloan School of Management, is the author of Humble Inquiry and Humble Consulting.

Shook also will close the unique conference with a joint keynote Thursday, September 28, at 3:30 p.m. with David Munch, MD, senior principal, Healthcare Performance Partners. Their topic is “Deeply Understanding Improvement: What have we Learned? What do we need to Learn?”

Lee, former vice president of Business Transformation, Beth Israel Deaconess Medical Center (BIDMC), Boston, explores “Key Aspects of Transformation in a Complex Environment” during a plenary session Wednesday at 9:45 a.m.

4 Questions for Lean Healthcare
Organizers said the conference aims to deepen understanding of how lean principles deliver improvement for patients, staff, and hospitals by trying to answer four questions:
1. Where are current improvements focused and where are do they achieve the most success?
2. What are examples of value-stream redesigns or daily management system implementations that will deepen knowledge of these approaches?
3. How can hospitals integrate problem solving and improvement into people’s daily work and what impact does this capability have on patients, staff, and the organization?
4. Is lean practice reducing healthcare costs?

About John Shook
John Shook is a lean management thought leader and award-winning author of groundbreaking books and articles on lean thinking and practice. He learned lean principles working at Toyota for 11 years helping it transfer production, engineering, and lean management systems from Japan to NUMMI and subsequently to other operations around the world. While at Toyota's headquarters, he became the company's first American kacho (manager) in Japan.

About Alice Lee
An experienced continuous improvement leader and coach, Alice Lee is executive director, strategy and administration, and a member of the Lean Enterprise Institute executive team. Previously, she served as vice president and special assistant to the president, business transformation, at BIDMC, a major teaching affiliate of Harvard Medical School. She approaches problems holistically, collaborating with senior leaders, doctors, nurses, and staff, to design care systems that flow at the needs of patients.

About the Lean Enterprise Institute
Lean Enterprise Institute Inc., is a 501(c)(3) nonprofit based in Cambridge, MA, with a mission to make things better through lean thinking and practice to create more value and prosperity while consuming the fewest possible resources. Founded in 1997 by management expert James Womack, PhD, LEI conducts research, teaches educational workshops, publishes books and ebooks, runs conferences, and shares practical information about lean management. Visit LEI at http://www.lean.org for more information.

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Chet Marchwinski
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