itSMF USA and 451 Renew Strategic Partnership

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Advance ITSM by leveraging global research and input from industry practitioners.

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"Allows us to bring relevant information forward through research reports." says, Cathy Kirch, President

IT Service Management Forum (itSMF) USA and 451 Research renew strategic partnership. This partnership represents mutual objectives to advance ITSM by leveraging global research and input from industry practitioners.

Data Driven Decisions
Nobody knows exactly what the future will bring, but analyzing trends and using objective research provides the insight to make strategic, fact based decisions. This partnership will continue to provide results of this valuable research to the members of itSMF USA through 451 Research reports while including the membership of itSMF USA in 451 Research’s industry-leading primary research. “The 451 Research partnership is an important agreement to benefit our members as it allows us to bring relevant information forward through the research reports provided to us by our partner.” says, Cathy Kirch - President itSMF, USA.

The alliance between itSMF USA and 451 Research will also result in greater dissemination of knowledge through the delivery of reports to attendees of itSMF USA’s FUSION 17 Service Management conference to be held in Orlando, FL, October 31- November 3.

itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the ongoing development and promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit

About the 451 Global Digital Infrastructure Alliance
The Global Digital Infrastructure Alliance is a network of highly qualified enterprise technology and IT professionals. This member-driven 'think tank' tracks changes in corporate IT and digital infrastructure technologies well in advance of other sources. Members gain access to research and best practices in their core areas of expertise – intelligence that helps them personally and professionally.

To find out more about 451 Research visit:

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Stephanie Rogerson
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