Lucent Health Forms Partnership with Narus Health

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Partnership helps employers curb unnecessary expenses while simultaneously improving the healthcare experience for employees and their caregivers.

Lucent Health, a leading healthcare risk management and administrative services company, has formed a strategic partnership with Narus Health, a highly specialized, patient-centric care management company. Lucent Health drives innovative solutions that improves member health and reduces cost for self-insured employers. Lucent Health’s partnership with Narus helps employers curb unnecessary expenses while simultaneously improving the healthcare experience for employees and their caregivers.

“For too many people, healthcare just happens — often causing frustration, expense, and lack of certainty. What people prefer is to have someone truly listen, provide personal support and offer specific guidance for them and their family,” said Lucent Health co-founder and CEO Brett Rodewald. “Our relationship with Narus Health will help Lucent Health engage the member more at the very beginning of their medical journey and remain proactively engaged thereafter in a valuable way; we’re delighted to have this opportunity to partner with the leadership of Narus Health and their care delivery team.”

In his career as a CEO, Rodewald has experienced the same frustration as most companies who are faced with the same challenges in trying to manage rising healthcare expenditures with limited access to useful data. Lucent Health, with its collective companies, unleashes the data and provides innovative solutions to self-insured employers to aggressively manage healthcare cost. Today, Lucent Health, with its 30 plus years of experience, has a growing list of diverse clients across the U.S. managed through the Lucent Health campuses located in Nashville, Dallas, Sacramento, Denver, and Appleton.

Dr. Michael Burcham founded Narus Health two years ago to create solutions that provide innovative, responsive, expert support and advocacy directly to the patient and their caregivers. Burcham has a seasoned leadership and care team who carry out this goal every day. Narus Health designed a flexible, mobile-optimized care management program built on a proprietary platform called CompassionTM. The result of these efforts is a service that allows professional medical teams to deliver highly personalized support around the clock in a model that scales to meet the demands of the marketplace.

Rodewald and Burcham quickly saw the opportunity of a strategic partnership between their two firms. The agreement brings to market a completely new style and scope of care management service. With Lucent Health’s well-established track record in medical cost management and data analytics, and Narus’ expertise in delivering personalized care through sophisticated technology, their combination promises to provide needed support in ways that, until now, weren’t easily possible. Not only do their results meet the needs of individuals and caregivers where they are in their healthcare experience, the service will deliver cost savings for both the member and employer.

“We’ve all been touched by a medical crises or known someone close to us who has been impacted that way. Narus Health is thrilled to be partnered with the Lucent Health to collaboratively bring to the Employer market a care solution that’s personalized and tailored to the Member and their family. We care for the member’s experience within their healthcare benefit plan, and we are committed to reducing costs in very real terms,” said Narus Health CEO, Michael Burcham.

“Employers have grown tired of the status quo. They want an accurate line of sight to what they spend on healthcare and the value it brings to their people”, says Rodewald. “Employers make a real financial investment when offering health benefits to their employees, so it’s not unreasonable for them to expect impactful results that are meaningful and hassle-free. The Lucent-Narus solution is positioned to do that very thing.”

About Lucent Health
Lucent Health (@LucentHealth), based in Nashville, TN, empowers U.S. employers with personalized member care, vital healthcare plan performance data and reduces healthcare risks and costs while improving employee access to innovative services. Lucent offers a wide range of innovative data-driven and member-centric products including Lucent Traditional self-funding, Lucent Clarity™ value-based payments, e2 MEC/MV™ solutions, Lucent Vista™ level funded, Lucent Tribia™ a tribal enterprise health plan and Lucent Surity™ for captives. The Lucent Health family of companies consists of Capitol Administrators, Cypress Benefit Administrators and North America Administrators.

About Narus Health
Narus Health (@NarusHealth), empowers individuals and families facing the challenges of medical illness. The personalized approach to care support improves the physical, psychological, and logistical burdens of disease by providing patient advocacy, care coordination, skilled clinician oversight, and advanced technology, delivering help and support when you need it, where you need it - 24/7/365.

Media Contacts:

Lucent Health
Mark Stephen Ware, Senior Vice President, Marketing

Narus Health
Todd Cato, Chief Development Officer

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Mark Ware
Lucent Health
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