Columbus Hotel Incident Points Out the Challenges of Providing Security in Venues Open to the Public, says Spear Security Inc.

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Commenting on a recent article, the Colorado security firm notes that, while occasional issues may be hard to avoid in fields such as hospitality and retail, there are effective ways to minimize risks.

Businesses that cater to the public like hotels and restaurants have numerous security concerns.

The mere presence of uniformed security guards in a bar or restaurant may be a more powerful deterrent to individuals who might be contemplating inappropriate behavior of some type, compared to a traditional bouncer.

A September 26 article in The Republic reports on an unfortunate happening at a Days Inn in Columbus, Indiana. An allegedly intoxicated woman was charged with creating a disturbance and two counts of battery on a public official. Authorities say that she attacked both a police officer and an emergency medical technician, badly scratching the latter. Denver, Colorado based firm Spear Security Inc. says that the incident is an example of the kind of challenges faced by businesses which cater to the public.

The Denver firm notes that hotels, restaurants, retail facilities, amusement centers, and movie theaters are among the many types of business which are constantly at risk of being compromised by the presence of a customer who, for whatever reason, flouts the fragile social contract which keeps the vast majority of individuals from acting out in public. The firm notes that restaurants and hotels which may be serving alcohol are especially vulnerable. In addition to providing alcohol, hotels may often unwittingly be playing host to people using other substances, legal and otherwise.

However, Spear Security Inc. notes that a highly visible security presence can be a highly effective buffer and may prevent situations from escalating to the point where an incident gets reported on in local media. The firm notes that the mere presence of uniformed security guards in a bar or restaurant may be a more powerful deterrent to individuals who might be contemplating inappropriate behavior of some type, compared to a traditional bouncer. The firm notes that, while bouncers can often be highly effective, they may not be as powerful a discouragement to poor behavior as they may tend to simply blend in with other restaurant or bar patrons. In crowded venues such as movie theaters and arcades, the uniform may provide the guard with more authority than ordinary staff members, not only in terms of having the skills to preventing or deescalate undesirable behavior, but also for crowd control purposes when needed.

Spear Security Inc. notes that the firm’s personnel is trained and experienced in the art and science of defusing difficult situations similar to the one that occurred in the Columbus Days Inn. Individuals who have had too much to drink or who are otherwise intoxicated can, in many cases, be persuaded to cease acting out via the right combination of authority and persuasion. Even when an individual refuses to cooperate, there are often ways to resolve the situation without the need for contacting authorities. The firm notes that, at a time like that, there is no substitute for having experienced security professionals on site.

Readers who would like to learn more about the services provided by Spear Security Inc. can reach the firm by telephone at 303-298-8373. The firm can be found online at http://www.SpearSecurityDenver.com.

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Bob Westal
Cyberset Corp
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