NEW YORK, NY (PRWEB) October 03, 2017
By using BugReplay as a Firefox add-on, all users have to do is click on the BugReplay button on their browsers, click “record” and then retrace their steps that led to the problem, click on the “record” button again to stop recording, and then click “save” to finish. People working on debugging web apps then automatically receive the BugReplay video report, which captures environmental data about a bug reporter’s browser, operating system, locale, date and time of the report, time zone, system memory and other information.
BugReplay integrates with JIRA, GitHub and Slack and offers custom email integration that will send an email to any address after a report is created. It also integrates with Zendesk so users can attach videos to their support tickets. Users can also share their reports with anyone by creating a shareable URL. The BugReplay dashboard lists all reports made so users can easily review reports submitted by anyone within an organization.
In addition to Firefox, BugReplay is also available as an extension for the Google Chrome web browser. BugReplay as a Firefox add-on or Chrome extension requires signing up for a 30-day trial period at https://bugreplay.com. As a Software-as-a-Service (SaaS), BugReplay is offered as a monthly subscription; its pricing is based on frequency of use.
Founded in 2015, BugReplay is a leading provider of an innovative set of web browser tools that make reporting bugs faster and fixing them easier. Its mission is to develop easy-to-use tools for diagnosing and repairing issues with web applications. Based in New York City, BugReplay’s offerings include: BugReplay, a screencast and network debugging tool for web developers and internal software testers; and Feedback by BugReplay, a reporting tool for website users to submit bug reports to customer support teams. For more information, visit http://www.bugreplay.com and follow on Twitter @BugReplay.