Community VNA Lowers Readmissions, Increases Patient Adherence With New Telehealth Program Using HRS

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Community VNA has lowered is hospital readmission numbers for poly-chronic patients with the use of Health Recovery Solutions' telehealth software

Telehealth has become a part of our standard of care for individuals, with Congestive Heart Failure(CHF) and Chronic Obstructive Pulmonary Disease (COPD) adding to our tool chest of best practices to improve patient health.

Community Visiting Nurse Association, a 4-Star home health agency for both patient quality of care and satisfaction in New Jersey, continues its excellence in care using innovative technology. Last quarter, patients on the telehealth program had a 30-day readmission rate of 7.89%. A dramatic difference from New Jersey’s average readmission rate for such patients which currently stands at 16.9% while the national average is 16.7%.

“Patient empowerment and self management are important in taking control on one’s illness,” stated Alyce Brophy President and CEO of Community VNA. For the first six months of 2017, patients placed on Health Recovery Solutions (HRS) telehealth software had high adherence rates for taking their blood pressure (89.9%), pulse oximeter readings (82%), and weight (83.3%) every single day. The team at Community VNA delivers high quality care by incorporating advanced telehealth technologies that change the way in which patient care can be delivered. The HRS telehealth solution combines easy to use software utilizing tablets,customized for each patient with disease-specific tools including medication management, educational videos, teach-back quizzes, video visits, daily symptom surveys, biometric monitoring and more.

“Telehealth has become a part of our standard of care for individuals, with Congestive Heart Failure(CHF) and Chronic Obstructive Pulmonary Disease (COPD) adding to our tool chest of best practices to improve patient health,” stated Ms. Brophy. Community VNA uses multiple nurses to monitor the patients on telehealth, not just a single telehealth nurse. The flexibility of being able to monitor patients with multiple users via mobile app and being able to receive high-risk alerts allows clinicians to stay on top of patients at high risk who are on the telehealth program wherever they are and even on weekends. These high-risk patients with several chronic diseases are now coming home with greater and greater needs presenting many unique challenges for home health agencies; Community VNA has incorporated a successful innovative telehealth program to help those high-risk patients under their care. “The use of technology, specifically telehealth that promotes continuity of care, provides greater understanding of factors impacting care and overall improvement of clinical outcomes. We are proud to be able to provide this approach to care,” stated Ms. Brophy.

Community Visiting Nurse Association and its affiliates, Community VNS, Community Home Care and Community Care Hospice are non-profit home health and hospice providers serving Somerset, Middlesex and Warren counties. They are licensed by the State of New Jersey, certified by Medicare and Medicaid and accredited by Community Health Accreditation Program (CHAP). Community VNA provides home health care, hospice care and community services. For more information, please visit our website at or call (908) 725-9355.

For more information on Community VNA’sTelemanagement program for patients receiving services through Community VNA, call 908-725-9355 or visit

About HRS
Health Recovery Solutions (HRS) supplies leading home care agencies with the most advanced remote monitoring platform focused on changing patient behavior to reduce readmissions and improve clinical outcomes. HRS’ disease-specific engagement kits are customized with educational video, care plans, medication reminders while integrated with Bluetooth peripherals to engage patients. For clinicians, HRS' software allows for the management of high-risk patients and provides seamless communication with them through video chat, wound imaging and text messaging. For family members and caregivers, HRS' software gives them the ability to be fully involved in their family member's care and well-being. To learn more about Health Recovery Solutions, visit or call (347) 699 – 6477.

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Richard Curry
Health Recovery Solutions Inc.
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