HomeServiceChats is proven to increase customer satisfaction, collect more actionable contact information from website visitors and keep prospects engaged during non-business hours.
Cary, NC (PRWEB) October 19, 2017
LeadsNearby, a full-service digital marketing agency that helps local service contractors acquire and retain customers, has partnered with HomeServiceChats, a leading website chat management service designed exclusively for residential service companies, to provide best-in-breed online engagement services to its clients.
HomeService Chats’ differentiator is its industry-educated team of in-house, fully certified live chat agents.
“In today’s instant-gratification society, an online representative is a must,” says Trevor Flannigan, Chief Operating Officer with HomeServiceChats. “Having our industry knowledgeable representative engage with your site visitors keeps prospects on your site longer and results in better website conversions over a simple website form.”
When prospects are given the opportunity to chat with your company when visiting your website, they tend to stay longer. This extended session leads to higher organic search rankings due to longer user session duration.
“We are excited to bring this quality offering to the local service contractors we help throughout the country,” says Bob Misita, LeadsNearby’s co-founder and CEO. “HomeServiceChats is proven to increase customer satisfaction, collect more actionable contact information from website visitors and keep prospects engaged during non-business hours.”
HomeServiceChats will become the newest member of LeadsNearby’s Marketplace of trusted businesses, all of whom provide top-quality products and services to local contractors around the country.
LeadsNearby vets each new Marketplace company and verifies that their features and benefits complement LeadsNearby’s offerings.The company’s goal is to always provide unparallelled value and customer service to every local service provider.
“With more online and mobile browsing happening for plumbers, HVAC contractors, electricians, roofers and more, a website customer concierge is a must in today’s competitive market,” says Flannigan. “Our job is to lower your communication barriers and help increase the frequency of communication with new customers to your website.”
LeadsNearby is a full-service digital marketing agency that helps local service contractors dominate locally through customized seamless solutions including best-of-breed website design and development, content marketing, review generation, SEO, social media management, paid search programs, mobile APP development and loyalty email marketing and automation.
HomeServiceChats is the world’s leading professionally managed website chat service exclusively for Residential Service Companies. Staffed with in-house, industry-educated, spelling and grammar certified Chat Specialists, we know how to speak to your customers and provide the highest-level of customer service.