When we developed the Medeco Key System Design Studio, our goal was to make the ordering and management of key systems easier and more convenient for our customers.
Salem, Va. (PRWEB) October 19, 2017
Medeco Security Locks, a division of ASSA ABLOY N.A., located in Salem, Va., has developed a web-based software program that streamlines the master key system request process.The Medeco Key System Design Studio is a user-friendly online tool that walks a customer through each phase of the key system design process.
“When we developed the Medeco Key System Design Studio, our goal was to make the ordering and management of key systems easier and more convenient for our customers,” said Brandon Brummette, Medeco customer services manager. “Key system design can be complicated. We’ve simplified the process by engaging the customer online with a series of questions such as, ‘What are your required system's parameters and management capabilities?’ By capturing that kind of critical information upfront, the overall design and ordering process is much easier and a better experience for our customers.”
Each click of the Medeco Key System Design Studio walks a user from plan design to product ordering to final processing through the Medeco Master Key Department.
Customers who use the Medeco Key System Design Studio will find that it:
- Eliminates missing information which can delay system and order processing
- Provides real-time assistance through Medeco’s integrated "Chat" feature with a Medeco Master Key Specialist
- Allows users to manage and check the status on submitted system requests
For a demonstration, contact the Medeco Master Key Department at firstname.lastname@example.org.
Medeco Customer Services Manager