We are a business that aims to be in the industry for a long time, it’s important that we position ourselves as a major force in the telecoms space though great quality products combined with expert customer service based right here in the UK.
CHESTER, United Kingdom (PRWEB) November 02, 2017
Aurora Telecom specialises in offering affordable prices while still being able to deliver excellent customer service to small businesses. With phone and broadband packages starting from £17.90 a month, Aurora Telecom is on track to establishing themselves as the ‘go to’ provider for small businesses in the UK, that struggle with the high prices and hidden costs of traditional providers as they celebrate their first year of trading.
About Aurora Telecom: https://www.auroratelecom.co.uk/about-us/
The company’s founders bring together their entrepreneurial spirit and wealth of experience in building direct sales and marketing services in the telecoms, finance and energy sectors (with a proven track record). The business was established to provide a refreshing option to businesses in the SME Market after discovering they were being let down by traditional providers, and their con-fusing, complex tariff options and lack of transparency.
But how do Aurora Telecom manage to keep their monthly rate at such good value while maintain-ing an excellent service to their customers? The answer, Aurora Telecom use their strong relation-ships in the telecommunication industry to negotiate great deals. The discounts are then passed directly on to their customers. Led by General Manager, John Dougan, who boasts an impressive CV and skill set in the telecommunications industry, with over 20 years experience. Mr. Dougan claims, ‘We are a business that aims to be in the industry for a long time, it’s important that we po-sition ourselves as a major force in the telecoms space though great quality products combined with expert customer service based right here in the UK.'
“Providing great customer service is at the heart of everything we are about. We will continue to strive to provide a great service to all our customers while remaining completely transparent. We want to regain that element of trust that has been lost due to traditional providers failing in transpar-ency with their hidden costs. I believe we have been successful in that regard. It has been a great first year, but our work is definitely not done yet, here's too many more,” stated Mr. Dougan.
A year on and Aurora Telecom have seen them establish themselves as a credible provider in the telecoms industry that has previously been difficult for newcomers to crack. It is safe to say it has been a case of “so far so good” for the Chester-based company.
To find out more about Aurora Telecom, visit their website here: http://www.auroratelecom.co.uk.