AVDS Acquires Interactive Connect, LLC.

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Automated Voice & Data Solutions (AVDS) is pleased to announce the acquisition of Interactive Connect, LLC, effective November 1, 2017.

The acquisition will provide AVDS with additional leadership resources to further expand and develop integrated solutions within its professional services organization as well as extend our presence in additional markets and industries.

“Interactive Connect’s vision closely aligns with ours in understanding that consumers are driving new approaches to technology and how we must deliver technology that is both simple and maximizes the original investment,” said Sharon Moon, President of AVDS.

“This new partnership gives Interactive Connect customers a more expanded support infrastructure and combined experience in the area of contact center and customer experience solutions, said Steve Thibodeaux, Interactive Connect President. “As a premier provider of Genesys solutions and services, AVDS is a natural fit to acquire Interactive Connect. With its bench of highly experienced support engineers, field engineers, project managers and business consultants, AVDS’ acquisition of Interactive Connect provides an added punch in the area of supplemental engineering and project resources, an area we’re proud to have cultivated in our 7 years in business.”

“We are very excited to form this new partnership with Interactive Connect and continue to provide our customers with “deliberately different” solutions and support," said Sharon Moon.

About AVDS

AVDS is a “deliberately different” communications company partnering with organizations to deliver outstanding customer and employee engagement solutions. With over 25 years of experience and as an early adopter of software-based communications platforms, customers rely on AVDS for our ability to uncover challenges and develop strategies that fit their unique needs, reduce costs, and give them a competitive edge.

Headquartered in Houston, Texas, with offices across the US, AVDS has customers in a range of industries in both the private and public sector in North America, Europe, and Australia.
AVDS is certified nationally as a Woman-owned Business Enterprise (WBE) and certified as an Historically Underutilized Business (HUB) in the state of Texas.

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Lana Bishop
@AVDSolutions
since: 05/2009
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