James Free Jewelers Invests in Unparalleled E-commerce Advances

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Independent jeweler, James Free Jewelers, looks at heavy investment in e-commerce to grow national sales and drive its growing brick and mortar locations.

James Free Jewelers announces the launch of its newly restructured website, one of the first of its kind for the independent jeweler industry. After successfully attracting business in Southern Ohio and Northern Kentucky with the launch of its first ecommerce site in 2008, the jeweler recently made financial investments into a state of the art website.

The website redesign includes an unprecedented offering of free same day delivery for guests in serviceable geographic locations. Additionally, the website offers the ability to schedule appointments with jewelry experts for a private jewelry showing in person or via video. Customers can also chat online with a James Free representative. “We must be able to exceed the expectations of the online shopper. Today’s shoppers expect prompt service and quick delivery. We want to not just satisfy that customer’s needs, but deliver to them the James Free experience as though they were visiting us in person,” said Michael Karaman, CEO of James Free Jewelers. Customers buying online will enjoy all of the same amenities of in-store James Free Jewelers patrons. That includes a 3 year jewelry protection plan, full 30-day money back guarantee, free lifetime sizing, free cleaning, free lifetime option to upgrade, and more.

Beyond the website, James Free Jewelers has also invested in an in-house e-commerce team to continue to enhance the online consumer experience moving forward.

For more information or to sign up for email updates from James Free Jewelers, visit https://www.jamesfree.com or call Kara Mangiere at 937-298-0171. Connect with us on social media @jamesfree

About James Free Jewelers
Founded in 1940, James Free Jewelers has locations in Dayton and Cincinnati, Ohio. Its product lines include engagement rings, conflict free loose diamonds, fine jewelry, and luxury lines Roberto Coin, Mikimoto, Rolex, Patek Philipp and more.

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Kara Mangiere

David Tellmann
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