Patient Experience Institute Announces New Class of Certified Patient Experience Professionals

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Over 500 individuals have now achieved designation in supporting the emerging field of patient experience in healthcare

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Patient Experience Institute (PXI) announces a new class of Certified Patient Experience Professional (CPXP) recipients, now representing over 500 designations to individuals from a spectrum of roles in healthcare across five countries.

Patient Experience Institute (PXI) announces a new class of Certified Patient Experience Professional (CPXP) recipients, now representing over 500 designations to individuals from a spectrum of roles in healthcare across five countries. CPXP certification signifies that recipients possess the qualities of a leader who influences the systems, processes and behaviors that cultivate consistently positive experiences and have the knowledge and practical experience necessary to pass a rigorous examination.

Recipients of the CPXP certification represent a diverse and visionary group of individuals focused on ensuring the best in experience for all they care for and serve. They comprise a growing cohort of pioneering leaders committed to the profession and to maintaining current skills and knowledge in supporting the emerging field of patient experience. Once certified, a CPXP must maintain his or her certification every three years and remain active in the field.

Development of the CPXP exam followed a rigorous and standardized process, engaging the voices of over 1000 members of the patient experience community globally. The process adhered to the Standards for Education and Psychological Testing (AERA, APA, & NCME, 2014) and Standards for the Accreditation of Certification Programs (NCCA, 2014). CPXP certification is an international designation intended for healthcare professionals or other individuals with a commitment and interest in patient experience improvement.

“We are excited to reach the milestone of over 500 Certified Patient Experience Professionals from across healthcare roles and from around the world,” said Jason A. Wolf, President, Patient Experience Institute. “We believe the CPXP designation represents a fundamental cornerstone to ensuring both alignment in thought and reinforcement of the rigor it takes to ensure patient experience remains at the heart of healthcare. The October 2017 class again exemplifies a cohort of committed individuals dedicated to ensuring the best in experience for all in healthcare. We congratulate them and honor their achievement.”

The annual testing windows for the CPXP examination are April and October. The application deadline for the April 2018 window is February 19, with a late deadline of February 28. To learn more about Certified Patient Experience Professional Certification and apply for the next certification exam period, visit: http://www.pxinstitute.org/certification/.

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About Patient Experience Institute
The Patient Experience Institute (PXI) is an independent, non-profit, 501(c)(3) organization committed to the improvement of patient experience through evidence-based research and professional development efforts including certification and continuing education. PXI’s focus is on providing a framework for supporting the development of the field of patient experience in conjunction with its sister organizations, The Beryl Institute and Patient Experience Journal.

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Natalie McKay
The Beryl Institute
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